Technical Specialist, Forestry - Emeryville, United States - SCS Global Services

SCS Global Services
SCS Global Services
Verified Company
Emeryville, United States

1 day ago

Mark Lane

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Mark Lane

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Description

Company Overview

Job Overview


The Technical Specialist is a lead forest management and chain of custody auditor who is responsible for making reliable certification decisions and has a key role in ensuring the credibility and high quality of our third-party certification service.

The role entails interpretation and implementation of standards, quality control of audits, prompt and professional customer service, and administrative and technical support to domestic and international field auditors, clients, affiliated offices, and colleagues.


Relevant Standards/Schemes

  • Forest Stewardship Council (FSC)
  • Sustainable Forestry Initiative (SFI)
  • Programme for the Endorsement of Forest Certification (PEFC)
  • Responsible Wood (RW)
  • Sustainable Biomass Program (SBP)
  • Other services offered by SCS Forestry program

Essential Duties and Responsibilities
Technical Duties

  • Conduct robust and detailed Forest Management and Chain of Custody audits
  • Perform audits in a variety of forest, industrial, and urban settings, at companies such as timber companies, government land managers, sawmills, pellet mills, furniture manufacturers, paper distributors, printers, etc.
  • Generate highquality audit reports, ensuring accurate, detailed, and consistent descriptions of evidence and findings
  • Independently, or with teams, assess management practices of organizations related to applicable certification standards
  • Be proficient in program and certification requirements, ensuring a pragmatic approach to a wide range of auditing circumstances while maintaining the integrity of the certification scheme (e.g. FSC, PEFC, SFI, etc.)
  • Review audit reports from auditors to provide oversight and quality control
  • Make decisions to grant, maintain, reduce, expand, suspend, or terminate certification based on evidence of conformance with requirements
  • Support ongoing training and evaluation of performance for auditors.
  • Consider and implement changes affecting certification (either client or scheme initiated)
  • Monitor status of clients' nonconformances
  • Ensure implementation of program procedures and documents
  • Perform witness and internal audits where necessary
Client Management

  • Coordinate the audit process with clients and stakeholders
  • Ensure that clients provide necessary data and information
  • Provide high level of customer service throughout the audit process
  • Work with clients throughout the year on certification related questions and concerns
  • Accurately and consistently track client files and records in relevant folders and databases
Communications

  • Communicate regularly with clients and auditors, and international affiliate staff/ auditors, ensuring they are informed of changing policies, procedures, and requirements
  • Communicate requirements clearly, effectively, and concisely
  • Aid in the development of external communication materials
  • Support the development and distribution of the auditor training materials
Program Quality Support

  • Support departmental quality program and implement quality initiatives
  • Aid in the development of internal procedures and guidelines
  • Support monitoring the status of accreditation and internal nonconformances

Minimum Qualifications

  • Bachelor's degree in forestry, natural resources, ecology, or a related field
  • 5+ years of professional experience in forestry, natural resource management, or related fields
  • Complete fluency in English and work experience that involves professional and technical written communication
  • Strong organization and prioritization skills with exceptional attention to detail
  • Strong customer service and teamwork orientation
  • Initiative, good judgment, ability to work independently, responsive and adaptive personality
  • Applied experience in auditing and/or quality assurance
  • Proficient with business software including Outlook, Word, Excel, and database management
  • Ability to work in the US and the ability to travel domestically and internationally for audits as needed up to 50% of the time

Preferred Qualifications

  • Fluency in additional languages preferred (Spanish, French, Portuguese)
  • Qualification as lead Forest Management and Chain of Custody auditor for FSC, SFI, and other relevant services/schemes, e.g. PEFC, SBP
  • Licensed or registered forester credential
  • The above description is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all responsibilities, duties, and skills required. All personnel may be required to perform duties outside of their normal responsibilities from time to time as needed.
The above description is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all responsibilities, duties, and skills required. Additional duties outside of normal responsibilities may be required from time to time as assigned.


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