Solution Architect - New York, United States - IBM

IBM

Verified Company

New York, United States

1 week ago

Posted by:

Mark Lane

beBee recruiter

Description

Introduction

Joining the IBM Technology Expert Labs teams means you'll have a career delivering world-class services for our clients.

As the ultimate expert in IBM products, you'll bring together all the necessary technology and services to help customers solve their most challenging problems.

Working in IBM Technology Expert Labs means accelerating the time to value confidently and ensuring speed and insight while our clients focus on what they do best running and growing their business.

Your Role and Responsibilities

As a Solution Architect you'll be a pivotal team member who connects the client's technical functional and implementation requirements with a solution design and proposal.

You'll work closely with clients and sellers to build solutions based on the meeting the client's business outcomes and known best practices for the technology and industry.

You'll design, and construct build work breakdown structure leading to the rough order of magnitude leading to the price and statement of work.

A successful Solution Architect will demonstrate a natural bias towards self-motivation and navigating data and people to find answers and present solutions that ensure world class delivery.

If you are passionate about success with both your career and solving clients' business challenges, this role is for you.

To help achieve this win-win outcome, a 'day-in-the-life' of this opportunity may include, but not be limited to

Provide technical solution leadership on projects, strive for out of the box delivery, but design solutions or facilitate product enhancements to address product gaps.
Leverage relationships with Support, Product Management, and Development to proactively address engagement challenges.
Personally contribute to the project success.
Manage individual scope & services according to the SOW; Escalate scope creep and other project issues.
Proactively seek out documentation such as the SOW at the commencement of an engagement to be able understand and articulate my role on the project.
Develop and maintain strong client/partner relationships
Mentor junior employees to enable their success in IBM
Provide developmental feedback to fellow team members on projects.
Contribute to IBM Commerce conferences (or other) if requested
Create, use, and share Intellectual Capital (reusable assets).
Develop, use, and share published Best Practices to improve results and efficiency of the integration team
Provide feedback to the Product Management and Development team based on customer requirements or implementation issues.
Assist Support during critical situations and deployments of my projects. understand how to engage and escalate problems as appropriate.
Assist Sales with presales opportunities as directed by management
Assist Management in recruiting efforts through timely use of social networks
Provide feedback to management team for ways to increase departmental operational efficiencies.

Required Technical and Professional Expertise

Strong experience with capacity planning, scalability, performance, and load testing.
Experience or strong knowledge of communication and data handling protocols (AS2, PGP/GPG, S/MIME, HTTPS, FTPS/SFTP/SCP/OFTP, POP3/SMTP, Web Services/SOAP/REST, WebDAV, etc.)
Experience or strong knowledge of industry data standards (ACH, ANSI X12, EDIFACT, HIPAA, RosettaNet, SWIFT, TRADCOMS, etc.)
Demonstrated experience with enterprise database technologies like Oracle RAC, DB2, and MS SQL Server Enterprise

Preferred Technical and Professional Expertise

Demonstrated experience with enterprise database technologies like Oracle RAC, DB2, and MS SQL Server Enterprise
Demonstrated communication and interpersonal skills including the ability to work effectively with technical and nontechnical staff
Strong business analysis, technical analysis, analytical & critical thinking, decision making ability

(5+ years of experience) include (but are not limited to) the following:

Experience working with IBM complementary products: IBM WebSphere family, Cognos
IBM Cloudant, IBM Partner Engagement Manager (PEM)
Knowledge of ETL, JSON
Knowledge of popular ERP systems, such as SAP
Strong experience working with senior IT and nonIT executives on a daily basis
Demonstrated experience in multishore management, teamwork and execution
Experience and strong business acumen with nonIBM integration and managed file transfer technologies

About Business UnitIBM has a global presence, operating in more than 175 countries with a broad-based geographic distribution of revenue.

The company's Global Markets organization is a strategic sales business unit that manages IBM's global footprint, working closely with dedicated country-based operating units to serve clients locally.

These country teams have client relationship managers who lead integrated teams of consultants, solution specialists and delivery professionals to enable clients' growth and inn