Ed Observation Assistant, Emergency Department, 24 - Worcester, United States - UMass Memorial Health Care

UMass Memorial Health Care

Verified Company

Worcester, United States

2 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

Schedule Details:
Holidays - Every Other Holiday, Weekends (Saturday and Sunday), Weekends - Every Other Weekend

Scheduled

Hours:
7am-3pm

Shift:

Day Shift, 8 Hours (United States of America)

Hours:
24

This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process.

Everyone Is a Caregiver

At UMass Memorial Health, everyone is a caregiver - regardless of their title or responsibilities.

Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve.

We are more than 16,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other.

And everyone, in their own unique way, plays an important part, every day.

I

Major Responsibilities:

Provides constant observation of high-risk patients as assigned by the Emergency Department Resource Nurse.
Assists the patient to get undressed, removes items that could injure the patient or staff, secures belongings.
Monitors the patient's and conducts patient safety checks every 15 minutes for an assigned group of patients.
Escorts and supervises patients in the bathroom depending on level of care, under the direction of the RN, assists patients with meals and comforts and de-escalates patients by using sensory techniques and distraction techniques as needed.
Attempts to prevent unsafe patient movement and actions.
Notifies the nurse of changes in patient activity, mood, behavior, requests for medication and calls for assistance when necessary.
Reminds patients about the importance of their safety and fall prevention attempts to redirect patient's attention from equipment, and emergently prevents patients from dislodging equipment.
Works to utilize de-escalation techniques to redirect the patients and if unsuccessful, under the direction of the RN or MD participates in restraints in accordance with training and education.
Obtains report on each assigned patient from nurse at the beginning of each shift.
Monitors patients and reports any potentially unsafe behaviors, or patients that appear to be escalating to the assigned nurse throughout the shift.
Reports concern to nurse if patient's family or visitors are contributing to escalating behavior.
Performs environmental safety check of patient and patient's room and removes potentially harmful items at the beginning of each shift and between discharges from rooms.
Constantly checks for and remedies potentially hazardous situations such as improperly open doors and windows.
Reports any potentially unsafe environmental issues that cannot be remedied to the assigned nurse throughout the shift.
Follows the Policy & Procedure(s) for Constant Observation.
Accompanies the patient for therapeutic procedures unless otherwise ordered by the assigned nurse and or physician.
Documents patient behavior every fifteen minutes on the Constant Observation documentation record.
Places this information in patient's bedside chart. Provides handoff to the on-coming ED Observation Assistant.
Performs a variety of duties to support patient care and the operations of the department.
Engages patients in activities as appropriate.
Maintains work area in neat and orderly manner. Stocks carts & supplies. Transports patient or equipment.
Answers telephones, takes messages, and completes light clerical duties such as filing as assigned.
Follows department/hospital policy and procedure on Infection Control, Fire Safety, etc., including training programs (including de-escalation and restraint training) and demonstrates competency and proficiency as required.

Standard Staffing Level Responsibilities:

Complies with established departmental policies, procedures and objectives.
Attends variety of meetings, conferences, seminars as required or directed.
Demonstrates use of Quality Improvement in daily operations.
Complies with all health and safety regulations and requirements.
Respects diverse views and approaches, demonstrates Standards of Respect, and contributes to creating and maintaining an environment of professionalism, tolerance, civility and acceptance toward all employees, patients and visitors.
Maintains, regular, reliable, and predictable attendance.
Performs other similar and related duties as required or directed.

All responsibilities are essential job functions.

II

Position Qualifications:

License/Certification/Education:

Required:

High School Graduate or equivalent.
Must be able to complete de-escalation training as well as a certification program for Basic Life Support or Heartsaver course and receive appropriate certification.

Experience/Skills:

Required:

Communication Skills:
Ability to read, write, spea