General Manager - Pendergrass
12 hours ago
Job description
Position OverviewWe are seeking an experienced and results-driven General Manager to lead operations at a high-volume distribution and fulfillment facility in Pendergrass, GA.
This role is responsible for overseeing all site functions, driving operational excellence, ensuring customer satisfaction, and developing a strong leadership team in a fast-paced, performance-driven environment.
The General Manager will play a critical role in achieving safety, quality, productivity, and financial goals while fostering a culture of accountability, continuous improvement, and employee engagement.
Location:
Pendergrass, GA
Schedule: 1st Shift
Key Responsibilities
Provide strategic and operational leadership for all warehouse and fulfillment functions
Drive a safety-first culture and ensure compliance with OSHA and company standards
Oversee inbound, outbound, inventory control, and returns operations
Manage site P&L, budgeting, forecasting, and cost control initiatives
Establish and monitor KPIs to improve productivity, accuracy, and service levels
Build, coach, and develop a high-performing leadership team across multiple shifts
Partner with customers to ensure service expectations and SLAs are consistently met
Lead continuous improvement initiatives using Lean, Six Sigma, and operational best practices
Ensure workforce planning aligns with volume fluctuations and peak demands
Maintain compliance with company policies, labor laws, and operational procedures
Support facility startup, transition, or expansion initiatives as needed
Qualifications
High school diploma or GED required
Bachelor's degree in Supply Chain, Business, Logistics, or related field preferred — or equivalent leadership experience
10+ years of leadership experience in distribution, fulfillment, or 3PL operations
5+ years in a senior leadership role (Site Leader, General Manager, or equivalent)
Proven experience managing high-volume, fast-paced operations
Strong financial acumen with P&L management experience
Demonstrated success leading large teams and developing leaders
Experience with WMS platforms, labor management systems, and KPI reporting
Excellent problem-solving, communication, and stakeholder management skills
Experience in e-commerce fulfillment or retail distribution
Preferred Qualifications
Startup, site launch, or major operational transition experience
Lean, Six Sigma, or continuous improvement certifications
3PL experience
Work Environment
Large-scale distribution facility
Fast-paced, metrics-driven environment
Requires frequent floor presence and ability to navigate warehouse operations
What We Offer
Competitive salary + performance bonus
Comprehensive benefits package (medical, dental, vision)
401(k) with company match
Paid time off and holidays
Career growth with a rapidly expanding logistics organization
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