Bell Person/concierge - Santa Monica, United States - Le Meridien Delfina Santa Monica

Le Meridien Delfina Santa Monica

Verified Company

Santa Monica, United States

3 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

To provide and maintain sincere, courteous and knowledgeable service to all guests.

Project warmth, aggressive hospitality in a proficient manner through being well versed in; area restaurants and attractions; transportation options; hotel services and amenities offered.

General Responsibilities Include:

Welcoming, greeting, and escorting guests
Rooming guests for arrivals and departures
Maintaining cleanliness and organization of all guest storage areas and bell carts
Assisting with amenity, envelope, package, and equipment deliveries
Displaying a friendly, courteous and professional demeanor in all interactions with guests, patrons and other employees
Listening to, and promptly acting to resolve, guest issues and requests
Achieving maximum customer satisfaction

Skills/Knowledge Required:

Must possess a positive attitude
Must be energetic and outgoing
Must be service oriented
Must be a team player
Must be able to multitask
Must possess excellent interpersonal, analytical, and organizational skills

Physical Requirements:

Must be able to lift up to 75 lbs.
Must be able to bend, stoop, squat and stretch.
Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, listening and hearing ability and visual acuity.
Must be able to walk and stand for extended periods of time up to four (4) hours.

Qualification Standards:

Education:
Must have a high school diploma or equivalent.

Experience:
At least 1 year of experience in a similar position in a luxury hotel preferred

Grooming:
All colleagues must maintain a neat, and well groomed appearance (specific standards will be provided)

This posting in no way states or implies that these are the only duties to be performed by the colleague occupying this position.

Colleagues will be required to perform any other job-related duties assigned by their supervisor.

The expected pay range for this position is $16.00 per hour after 90 day probationary period completion pay range will be $18.50 per hour.

Viceroy Hotel Group is a leading hotel company that combines desirable location, unique design, destination dining and personalized service that touches the heart and soul of our guests. As an industry leader in creativity and innovation, our hotels draw upon the diverse backgrounds and talent of our extraordinary team for optimal success._

Viceroy will consider qualified applicants, including those with criminal histories, in a manner consistent with local "Fair Chance" ordinances.

Viceroy/Le Meridien Delfina will consider qualified applicants, including those with criminal histories, in a manner consistent with local "Fair Chance" ordinances.

**EOE