Health Coach, Experienced - El Dorado Hills, United States - Blue Shield of California

Blue Shield of California

Verified Company

El Dorado Hills, United States

2 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

Your Role

The Federal Employee Program (FEP) team performs integrated case management (CM) and disease management (DM) activities in collaboration with members and those involved with members' care including registered nurse case managers, social workers, dietitians, health coaches, pharmacists, and physicians.

The FEP Health Coach will report to the FEP Department Manager/Supervisor.

In this role you will be responsible for developing a wellness coaching relationship and track improvements based on health outcomes.

You will collaborate with the CM team to help members achieve optimal health and wellness goals with emphasis on HEDIS measures.

Your Work

In this role, you will:

Collaborate with case managers and other team members to support access to services for members
Provide telephonic lifestyle health counseling to assist and motivate members to make positive lifestyle changes with diet, exercise, stress reduction, and safety
Identify member's needs and provide referrals as needed to the registered nurse case manager, social worker, dietitian, pharmacist, and/or physician for medical conditions based on the telephonic interaction with the individual
Support operational aspects of the FEP team to meet the organization's quality of care metrics such as HEDIS measures for areas like: followup post hospitalization, routine colorectal / breast cancer screenings and wellchild visits / immunizations
Utilize motivational interviewing skills in conjunction with the member's readiness to create mutually acceptable goals for improvement
Develop and document customized care plan for program participants including goals and plan of action
Encourage adoption of habits that are conducive to a higher quality of life
Outreach eligible members for enrollment into the program and provide necessary wellness coaching to reduce or eliminate highrisk behaviors

**QUALIFICATIONS
Your Knowledge and Experience**- Requires a bachelor's degree.

Requires at least 5 years of prior relevant experience.
Experience in health promotion, health education, athletic training, nutrition, other health related field or counseling and two years of experience as a wellness and/or health coach. Bachelor's degree or higher preferred.
Knowledge of specific disease and lifestyle related topics such as smoking cessation, weight management, nutrition, prenatal/postnatal care, stress reduction, and chronic conditions such as diabetes, CAD, asthma, COPD, CHF, and cancer.
Certification from an accredited professional health or wellness coach training program preferred.
Must be able to sit for extended periods of time to provide telephonic outreach and coaching.
Must be proficient in operating PCbased software programs and demonstrate competency and knowledge of Windows based programs and EMR documentation systems.

Pay Range:

The pay range for this role is: $ 30.78 to $ 46.18 for California.

Note:

ABOUT THE TEAM

Blue Shield of California's mission is to ensure all Californians have access to high-quality health care at a sustainably affordable price.

We are transforming health care in a way that genuinely serves our nonprofit mission by lowering costs, improving quality, and enhancing the member and physician experience.

To fulfill our mission, we must ensure a diverse, equitable, and inclusive environment where all employees can be their authentic selves and fully contribute to meet the needs of the multifaceted communities we serve.

Our continued commitment to diversity, equity, and inclusion upholds our values and advances our goal of creating a healthcare system that is worthy of our family and friends while addressing health disparities, promoting social justice, and integrating health equity through our products, business practices, and presence as a corporate citizen.

Blue Shield has received awards and recognition for being a certified Fortune 100 Best Companies to Work, Military Friendly Employer, People Companies that Care, a Leading Disability Employer, and one of California's top companies in volunteering and giving.

Here at Blue Shield, we strive to make a positive change across our industry and communities - join us

Our Values:

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Honest . We hold ourselves to the highest ethical and integrity standards. We build trust by doing what we say we're going to do and by acknowledging and correcting where we fall short.
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Human . We strive to be our authentic selves, listening and communicating effectively, and showing empathy towards others by walking in their shoes.
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Courageous . We stand up for what we believe in and are committed to the hard work necessary to achieve our ambitious goals.

Our Workplace Model:

Blue Shield of California is dedicated to making work-life balance a reality. Whether you prefer to work in an office or from home, we understand flexibility is more important than ever. That's why Blue Shield is a hybrid company, offering you