Jobs
>
Jacksonville

    Senior Business Analyst - Jacksonville, United States - Citizens Property Insurance

    Default job background
    Description
    Company DescriptionCitizens is pleased to offer this opportunity in the Jacksonville or Tallahassee, FL area. At Citizens, we're building a workforce of top achievers committed to our company's mission and vision.

    Our company values the knowledge that comes from experienced and dedicated individuals with a variety of backgrounds, in or out of insurance.

    Citizens' Mission is to provide property insurance protection in Florida to those who are, in good faith, unable to obtain coverage through the private market while also providing the utmost in customer service.

    Our Values are public service, integrity, respect, responsiveness and sound judgment.

    We strive to not only provide affordable insurance products and services but also to provide sound financial responsibility to the citizens of Florida.

    At Citizens, we are a team of dedicated, service-minded professionals committed to our policyholders.

    Come achieve and maximize your potential with usJob DescriptionThis position is responsible for creating business requirements documents for reporting and systems development projects, production reporting, special projects, and other systems project related tasks.

    This includes, but is not limited to, collection of business requirements from users, creation of related requirements documents, or reports, project management, leading or assisting with user acceptance testing activity, providing user support, systems training for departmental users.


    Job Duties:
    Models' ethical behavior and executes job responsibilities in accordance with Citizen's core values, ethics, and information protection policies.

    Collaborates with stakeholders and project team members on mid- to large-scale projects to identify business needs and solutions, weight opportunities based on estimated business value, establish scope, and to engineer requirements in support of solutions selected for implementation.

    Facilitates or participates in collaboration activities with both business and technical stakeholders to engineer requirements (e.g., business, functional, non-functional and data requirements) while ensuring compliance with corporate standards and develop flow diagrams, use cases, user stories and other forms of business documentation used to express business needs.

    Responds to production support issues by performing initial triage and analysis, providing end user support including documenting workarounds and, if necessary, escalating to IT and notifying impacted parties.

    Authors or assists with the development of test plans and strategies, the coordination of testing events, and the execution of test cases in support of changes to business systems.

    Evaluates investment opportunities and establishes evaluation plans and techniques for assessing the results of each post-implementation. Reports on findings and makes change recommendations if necessary.

    Creates or participates in the development of materials used to facilitate the adoption of change by end users including policies and procedures; operating procedures; business processes; training materials, job aids and communications.

    May coach, counsel, or train less-experienced staff, may also direct the work of others, may provide input in the performance management, goal setting and review processes, and assist in the development of both corporate and departmental policies, procedures, practices, methods, and standards.

    We are seeking a Business Analyst with experience in insurance policy issuance, particularly in rating (premium calculation) and policy documents generation.

    The ideal candidate will have a strong understanding of insurance principles and practices, with the ability to analyze and interpret policy data to ensure accuracy and compliance with regulatory requirements.

    Experience with insurance rating systems and policy administration systems is highly desirable.
    QualificationsAdvanced applied knowledge of system development methodologies, primary of which are Agile and Waterfall.
    Advanced applied knowledge of information technology and information system development.
    Strong ability to administer configurable business systems, including management of system-based business rules, workflow, and processing logic.
    Advanced grasp of technology and how it plays a role in business processes.
    Advanced proficiency with Microsoft Office products, primarily Access, Excel, PowerPoint, Project, Word, and Visio.
    Project management skills with proven ability to work within and facilitate cross-functional teams and work groups.


    Skills & Abilities Required:
    Ability to establish attainable goals, objectives, and work plans while working both independently and in team-based, highly-collaborative, environments.

    Advanced interpersonal skills, including verbal, written, facilitation, mediation, negotiation, collaboration, and presentation skills, as well as the ability to communicate effectively with individuals at all levels of the organization.

    Ability to organize material, analyze a wide variety of facts and develop appropriate recommendations.
    Advanced ability to solve problems through analytical approaches.

    Ability to develop insight into current business performance for the purpose of identifying improvement opportunity candidates using business analytics such as data and statistical analysis.

    Ability to work on multiple projects and tasks concurrently, adapt to change effectively, and adhere to timelines within a fast-paced, changing environment.

    Ability to create database queries for the purpose of retrieving data from one or more databases.


    Relevant Experience:
    6 or more years of demonstrated experience in the fields of business analysis or business systems analysis delivering business system and process changes to include three (3) or more years of financial services, or relevant experience

    Education Required:
    High School Diploma / GEDBachelor's Degree OR 3 years relevant experience, OR a combination of college education and relevant experience equivalent to 3 years

    Preferred Experience/Education:

    • Bachelor's degree in business, Information Technology, or relevant field
    • Seven (7) or more years of business analyst or business systems analyst experience in the property and casualty insurance industry.
    • Two (2) or more years of experience with Citizen's systems including policy, claims, billing, data warehouse, or other systems.
    • Experience with web-based application development and support.
    • Proficient with the use of Database Management Tools such as Microsoft Access, Advance Query Tool (AQT) and SQL Management Studio.
    • Experience with formal methods of solicitation (e.g., ITN, RFP, RFI) for the procurement of 3rd party vendor systems and services.
    • Experience with Scaled Agile Framework (SAFe)


    Additional InformationWe offer unlimited career potential, excellent training and development opportunities, and a structured Career Development program to explore future roles of interest while growing and developing in your existing role.

    Citizens offers a competitive compensation and benefits package that includes comprehensive medical/dental, Retirement Savings Plan, Vacation and Sick Time, EAP, Tuition Reimbursement, Community Service and much moreRetirement savings plan with a generous company matchMedical, dental and vision coverageCompany Paid employee basic life insurance and short-term disabilityGenerous paid time off:

    vacation, sick and holiday leaveEmployee Assistance and Wellness ProgramsTuition reimbursementProfessional and leadership development opportunitiesCompany Paid ParkingEmployee recognition programsRelocation assistance (where applicable)Community and volunteering opportunitiesCasual dressCitizens is proud to be an Equal Opportunity Employer.

    Visa sponsorship is not available for this position.

  • Cascade Ventures

    IT Business Analyst

    1 week ago


    Cascade Ventures Jacksonville, United States

    What you will do here: · After your training, you will create IT concepts by capturing, structuring, and analyzing business processes · You will visualize business processes to support decision-making · You will be responsible for analyzing, documenting, and managing business req ...


  • Citi Jacksonville, United States

    **Responsibilities**: · - Help coordinate governance and the facilitation of the execution of the Manager Control Assessment (MCA, i.e.. Risk & Control Self-Assessment) as required by the MCA Standard including the assessment and appropriate approval of risk associated with busin ...

  • Black Knight Financial Services, Inc.

    Business Analyst

    1 week ago


    Black Knight Financial Services, Inc. Jacksonville, United States

    Performs administrative duties, including various types of research and analysis to support business operations for ICE Mortgage Technology's Data & Analytics division. Assists management to resolve business issues in an effective and productive mann Business Analyst, Executive A ...

  • The CSI Companies

    Business Analyst

    4 days ago


    The CSI Companies Jacksonville, United States

    Business Analyst Job description: CSI Companies is looking for a Business Analyst responsible for bridging the gap between IT and the business using data analytics to determine requirements and deliver data-driven recommendations and reports to executives and stakeholders. Busine ...

  • Citizens Property Insurance

    Business Analyst

    5 days ago


    Citizens Property Insurance Jacksonville, United States

    Job Description · Business Analyst - Intermediate or Senior · Location: Citizens is pleased to offer this opportunity on a remote / virtual basis (either fully remote or a combination of remote and in our Jacksonville, FL or Tallahassee, FL office). Selected candidates must live ...

  • Black Knight Financial Services, Inc.

    Business Analyst

    4 days ago


    Black Knight Financial Services, Inc. Jacksonville, United States

    LOCATION - Hybrid work from either our Jacksonville, FL or Atlanta, GA office is required with flexibility to work remote up to 2 days per week NOTE: Please note that pursuant to a government contract, this specific position requires U.S. citizen, U. Business Analyst, Business Op ...

  • ShiftCode Analytics

    Business Analyst

    5 days ago


    ShiftCode Analytics Jacksonville, United States

    Interview process : Video interview · Visa : Usc and Gc · Onsite in Jacksonville · Description : · Provides support and training to software systems. Functions as liaison between information systems group and other departments. Assists in testing of systems updates, enhancements ...

  • Citizens Property Insurance

    Business Analyst

    4 days ago


    Citizens Property Insurance Jacksonville, United States

    Job DescriptionBusiness Analyst - Intermediate or Senior Location: Citizens is pleased to offer this opportunity on a remote / virtual basis (either fully remote or a combination of remote and in our Jacksonville, FL or Tallahassee, FL office). Selected candidates must live withi ...

  • Primary Talent Partners

    Business Analyst

    1 day ago


    Primary Talent Partners Jacksonville, United States

    Primary Talent Partners has a Business Analyst opportunity. · **NO C2C, W2 ONLY. Must be a US Citizen or GC Holder*** · The position is remote · PROJECT SCOPE: Working in the provider domain on new project work coming in. Must have a strong understanding of provider data. · J ...

  • Black Knight Financial Technology Solutions

    Business Analyst

    1 week ago


    Black Knight Financial Technology Solutions Jacksonville, United States

    Position: · Business Analyst & Executive Assistant - Technology Operations · Job Description: · SUMMARY · Performs administrative duties, including various types of research and analysis to support business operations for ICE Mortgage Technology's Data & Analytics division. Assis ...

  • Saxon Global

    Business Analyst

    4 days ago


    Saxon Global Jacksonville, United States

    ONLY Local to Jacksonville, FL or open to relocate from 1st day $65/hr- $70/hr The client works in automotive industry- JM Family, candidates should be USC or GCH. Provides support and training to software systems. Functions as liaison between information systems group and other ...

  • LTIMindtree

    Business Analyst

    1 week ago


    LTIMindtree Jacksonville, United States

    About US: · LTIMindtree is a global technology consulting and digital solutions company that enables enterprises across industries to reimagine business models, accelerate innovation, and maximize growth by harnessing digital technologies. As a digital transformation partner to m ...

  • LTIMindtree

    Business Analyst

    1 week ago


    LTIMindtree Jacksonville, United States

    About US: · LTIMindtree is a global technology consulting and digital solutions company that enables enterprises across industries to reimagine business models, accelerate innovation, and maximize growth by harnessing digital technologies. As a digital transformation partner to m ...

  • Black Knight Financial Services

    Business Analyst

    5 days ago


    Black Knight Financial Services Jacksonville, United States

    Position:Business Analyst & Executive Assistant - Technology Operations · Job Description: · SUMMARY · Performs administrative duties, including various types of research and analysis to support business operations for ICE Mortgage Technology's Data & Analytics division . Assists ...

  • Black Knight Financial Services

    Business Analyst

    5 days ago


    Black Knight Financial Services Jacksonville, United States

    Position:Business Analyst · Job Description: · LOCATION · Hybrid work from either our Jacksonville, FL or Atlanta, GA office is required with flexibility to work remote up to 2 days per week · N OTE: Please note that pursuant to a government contract, this specific position requi ...

  • Black Knight Financial Services

    Business Analyst

    1 week ago


    Black Knight Financial Services Jacksonville, United States

    Position:Business Analyst · Job Description: · LOCATION · Hybrid work from either our Jacksonville, FL or Atlanta, GA office is required with flexibility to work remote up to 2 days per week · N OTE: Please note that pursuant to a government contract, this specific position r ...

  • Black Knight Financial Services

    Business Analyst

    4 days ago


    Black Knight Financial Services Jacksonville, United States

    Position:Business Analyst & Executive Assistant - Technology Operations · Job Description: · SUMMARY · Performs administrative duties, including various types of research and analysis to support business operations for ICE Mortgage Technology's Data & Analytics division . Assi ...


  • Insight Global Jacksonville, United States

    Job Description · The IT Business Analyst -- I (Junior) is a pivotal part of the applications team that works closely · with business owners, subject matter experts, senior management, and other members of the · IT team to support the development and ongoing management of busines ...


  • FIS - Fidelity Information Services Jacksonville, United States

    You will need to provide input to the management to continually improve overall effectiveness and operating efficiency of the team with daily communication with staff. You will deal with staff from leading banks and corporates to which FIS provides f Business Analyst, Technical, ...


  • Dice Jacksonville, United States

    Dice is the leading career destination for tech experts at every stage of their careers. Our client, StevenDouglas, is seeking the following. Apply via Dice today · Title: Senior Business Analyst · Location: Jacksonville, Fl Hybrid- 3 days onsite · Work Requirements : Those au ...