Help Desk Lead - Washington

The Contractor shall identify a full-time Help Desk Lead who will be responsible for overall management support and coordination for Help Desk support for Tier levels I/II/III. · The Service Desk Manager shall provide support to a customer base of over 3,200 users in a high-profi ...

The Help Desk Lead will be responsible for overall management support and coordination for Help Desk support for Tier levels I/II/III. · ...

Reliable IT support is essential to FAA operations that protect and modernize the National Airspace System (NAS). As a Service Desk Lead, you ensure timely issue resolution, consistent service quality, and effective communication during incidents. · ...

This position is onsite at designated DOJ locations based on contract requirements. · Flexible work from home options available. · Bachelor's Degree with 5+ years' related experience or 7+ years' equivalent work experienceServe as the primary point of contact for all IT help desk ...

We are on the hunt for leaders that are ready to shape the future of federal contracting.The Service Desk Lead will provide on-site support for DoD OIG's headquarters personnel and remote support for field offices... ...

Koniag IT Systems is seeking a Help Desk Lead to support KITS and our government customer in Washington, DC. · Be responsible for overall management support and coordination for Help Desk support for Tier levels I/II/III (e.g., Tier I (phone and e-mail), Tier II (on-site, floor), ...

We are seeking a Helpdesk Lead to provide support to our government customer on an upcoming opportunity. · The Help Desk Lead will be responsible for overall management support and coordination for Help Desk support for Tier levels I/II/III, · Tier I (phone and e-mail) · Tier II ...

You are the voice of support and the driver of user productivity. By leading our help desk operations you ensure that every technical challenge faced by our federal client is met with a swift effective and empathetic resolution.What You Will Achieve · You will guide a team of sup ...

Lensa does not hire directly for these jobs but promotes them on behalf of its direct clients recruitment ad agencies and marketing partners Koniag IT Systems LLC a Koniag Government Services company is seeking a highly qualified experienced self-motivated individual to perform t ...

We are seeking a Help Desk Lead · Be responsible for overall management support and coordination for Help Desk support for Tier levels I/II/III. · ...

The Help Desk Lead is responsible for managing and coordinating Tier I/II/III Help Desk support and Asset Management. · This role leads a team of technicians providing broad-based technical support to end-users in a high-profile environment. · The Help Desk Lead ensures professio ...

Koniag IT Systems is seeking a Help Desk Lead to support KITS and their government customer in Washington D.C. · Bachelor's degree in Computer Science or related field. · 5+ years' experience with increasing responsibilities in information systems management. · 3+ years superviso ...

Essnova Solutions es un poderoso Inc. 500 y pequeña empresa certificada SBA 8(a)/HUBZone con acceso a vehículos premier como GSA OASIS+, Seaport NxG, FAA eFAST , GSA MAS y 8(a) STARS III. · The Service Desk Lead will provide on-site support for DoD OIG's headquarters personnel an ...

BAE Systems is seeking a Helpdesk Lead to provide support to their government customer on an upcoming opportunity.The Help Desk Lead will manage the overall support and coordination for help desk tiers I/II/III. · ...

We are seeking an experienced Help Desk Lead to oversee the Tier 1 Help Desk team, · ensuring adherence to schedules and industry best practices. · The Help Desk Lead must manage ticket workflows, train staff, and maintain high levels of customer service.Oversee and manage all as ...

Koniag IT Systems LLC is seeking a Help Desk Lead to support KITS in Washington DC. · Bachelor s degree in Computer Science Engineering Information Systems Business or other relevant discipline or related field · 5+ years overall experience with increasing responsibilities in inf ...

BAE Systems is seeking a Helpdesk Lead to provide support to our government customer on an upcoming opportunity. · ...

We are seeking a Helpdesk Lead to provide support to our government customer on an upcoming opportunity. · Information Technology Infrastructure Library V4 (ITIL 4) certification. · Minimum of 5-8 years' overall experience with increasing responsibilities in information systems m ...

We are seeking an experienced Help Desk Lead to oversee the Tier 1 Help Desk team ensuring adherence to schedules and industry best practices. · The Help Desk Lead must manage ticket workflows train staff and maintain high levels of customer service. ...

Lensa is a career site that helps job seekers find great jobs in the US. We are not a staffing firm or agency. Lensa does not hire directly for these jobs, but promotes jobs on LinkedIn on behalf of its direct clients, recruitment ad agencies, and marketing partners. Koniag IT Sy ...