- Position Qualifications:
- Education/Training: High school diploma or equivalent required. Bachelor's Degree preferred. Ability to read, write and communicate in English.
- Experience: At least six months of prior experience in patient relations, education, or customer service required. Experience in the healthcare field and within a surgical setting preferred. Strong computer skills with aptitude to learn new systems required. Ability to manage details and multiple projects. Demonstrated experience functioning effectively within a team.
- Licensure, Registration or Certification: n/a
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Obstetrics Patient Navigator - Newburgh, NY, United States - St. Luke's Cornwall Hospital
Description
Full-time70 Dubois St
Nursing Support
Day shift
Rate Range:
$25.00 -$30.00
The incumbent in this position, in collaboration with the Director, is responsible for guiding the obstetric patient through the evaluation, preadmission process and surgical experience in an efficient and well-organized manner.
This role serves as the link between the hospital and the patient in connecting with services surrounding the hospital experience to ensure continuity of care.
Maintains responsibility for explaining hospital procedures, identifying patient needs and proactively addressing patient concerns or challenges. Focus on building positive ongoing relationships with surgeons, patients and their families to ensure their experience is always positive.
