Teller/customer Service Specialist - Fullerton, United States - Quicken Cash

Description

Overview:
Our company is seeking a dedicated Customer Service Representative to join our team.

As a Customer Service Representative, you will be the first point of contact for our customers, providing exceptional service and resolving inquiries.

Responsibilities:

• Assist customers with account inquiries, transactions, and issue resolution
• Identify and escalate priority issues to the appropriate department
• Process orders, returns, and exchanges efficiently
• Maintain customer records by updating account information accurately
• Provide product information and pricing details to customers
• Follow up with customers to ensure their concerns are resolved satisfactorily

Skills:

• Experience in financial sales or banking is preferred
• Knowledge of fraud prevention detection techniques
• Familiarity with cash management procedures
• Understanding of loan origination processes
• Proficiency in 10key typing for data entry tasks
• Strong customer service orientation with excellent communication skills
• Basic math skills for processing transactions accurately
• Ability to manage customer relationships effectively
• Sales experience is a plus

Job Types:
Full-time, Part-time, Internship


Pay:
$ $21.28 per hour


Expected hours:
per week


Benefits:

• Employee assistance program
• Paid orientation
• Paid training
• Professional development assistance

Experience level:

• 1 year
• 2 years
• No experience needed

Schedule:

• Monday to Friday
• Weekends as needed

People with a criminal record are encouraged to apply


Ability to Relocate:

• Fullerton, CA 92832: Relocate before starting work (required)

Work Location:
In person