Circulation Aide - Burlington, United States - City of Burlington

City of Burlington

Verified Company

Burlington, United States

2 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

Burlington Public Library is located in southeastern Wisconsin, with a municipal population of 10,980 and a service population of 19,500.

We are a member of the SHARE Library Consortium, serving Racine, Walworth, Kenosha, and Rock Counties.

Qualifications:

High School Diploma/GED; One year of paid or volunteer library experience, or minimum of one year of public-facing customer service work desired.

Compensation:
Starting wage is $13.47 per hour.

Hours:
This position typically works 15-20 hours per week, including regular evening and weekend hours with some flexibility.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Performs circulation desk procedures, such as checking in and checking out materials, registering patrons, and collecting fines.
Processes selected library materials, including periodicals, for circulation.
Assists patrons with scanning, faxing, and copying.
Sorts and routes daily mail.
Answers and routes incoming phone calls.
Assists with directional questions and holds, and refers patrons to other personnel as needed.
Assists patrons with mechanical operations of library equipment.
Provides guidance for shelvers and volunteers as needed.
Performs other related work as assigned.

DESIRED MINIMUM QUALIFICATIONS:

Education and Experience:

High School Diploma or equivalent required
One year of paid or volunteer library experience, or minimum of one year of public facing customer service work.

Necessary Knowledge, Skills, and Abilities:

Ability to keep accurate records and accurately follow procedures.
Ability to communicate positively and effectively with the staff and the public.
Computer experience is essential.
Willingness to maintain skills in above areas through active participation in continuing education.
Excellent level of English oral and written skills.

SPECIAL REQUIREMENTS:

Flexibility with hours; regular evening, weekend, and holiday hours.

TOOLS AND EQUIPMENT USED:

Skill in the operation of the following tools and equipment: computer, photocopier, printer, scanner, calculator, book truck, fax machine, audiovisual equipment, telephone, and new equipment as introduced and/or adopted.

PHYSICAL AND MENTAL DEMANDS:

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Reasonable accommodation, where possible, may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to use hands and fingers to reach and feel books or operate equipment and reach with hands and arms.
Using hands to finger, handle or touch books, write, file, sort, shelve, keyboard, and process.
Using hands and arms in handling, installing, positioning, and moving materials and manipulating items.
The employee frequently is required to sit, stand, walk, stoop, climb, kneel, crouch, crawl, bend, twist, and balance using legs and feet.
The ability to exert muscle force to lift, push, pull or carry furniture for room setup.
The ability to use your abdominal and lower back muscles to support part of the body repeatedly or continuously over time without 'giving out' or fatiguing.
Ability to talk and hear; use of the telephone.
Close vision and distance vision are required.
The employee frequently is required to lift and reach books above the shoulders.
The employee must frequently lift or carry up to 50 pounds safely.
The employee must occasionally push or pull: objects weighing 6080 pounds.
Mobility: travel to areas outside of the library building.

Mental Demands:

Problemsolving skills: develop feasible, realistic solutions to problems; recommend actions designed to prevent problems from occurring; refer problems to supervisor when necessary.
Communication skills: effectively communicate ideas and information both in written and oral form.
Reading ability: effectively read and understand information contained in memoranda, reports, manuals, and bulletins, etc.
Creative decisionmaking: effectively evaluate or make independent decisions based upon experience, knowledge or training, without supervision.
Ability to comprehend and follow instructions: effectively follow instructions from supervisor, verbally and in written form.
Mathematical ability: calculate basic arithmetic problems (addition, subtraction, multiplication and division) with the aid of a calculator.
Time management: set priorities in order to meet assignment deadlines.

WORK ENVIRONMENT:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this class.

Reasonable accommodation, where possible, may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the empl