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Rogers

    National Account Manager - Rogers, United States - Traverse Group, Inc.

    Traverse Group, Inc.
    Traverse Group, Inc. Rogers, United States

    3 weeks ago

    Default job background
    Retail
    Description

    National Account Manager

    Job Description – NAM | Grocery & Alternative Channels

    As a National Account Manager (NAM), you are ultimately responsible for managing our clients' needs and expectations. You are the creator of specific key Mass Retail account(s) with focus on select grocery chains nationally and also creating a path to in the alternative retail channel, to achieve the customers sales and account goals. You will have a support team in our corporate office in Rogers, AR office.

    This position requires experience and the following attributes:

    · Creating a path of current successful items in Mass Channel, to be ranged in the grocery/alternative channel's

    · Entrepreneurial spirit, drive, vision, passion

    · Category management understanding. Able to identify voids in assortment, and work with manufacturer to source and create new items where these voids exist

    · Must have managed ongoing/everyday business in the Grocery Channel at least one large grocery retailer, for a minimum of two years

    · Efficient yet detailed manager with excellent follow up skills

    Specific Responsibilities Include:

    Winning in the Grocery Channel

    • Selling proven winning items into Grocery and Alternative channels, focused on Grocery

    · Working with our Team Lead and support team who will assist in success of the program

    · Identifying voids and working with the client to create new items that fill a need of the consumer

    · Use of your knowledge, contacts, and our internal teams' contacts/resources to gain appointments as needed, with the list of retailers

    · Win in Grocery channel with improved ranging of items on retailers' shelf

    · Ability to manage a support team, as the business grows

    • · Supply Chain understanding to assist with maintaining consistent flow of goods
    • Work cross functionally with other departments, as needed to support customer accounts and resolve any issues that may arise.
    • Co-Develop annual plan to ensure clients sales and profit targets for prospective accounts is achieved
    • Formulate quarterly sales development strategies to increase market share within accounts
    • Work closely with client marketing to ensure development and implementation of customer category strategy Ensure clients understand key timelines and activities required by them
    • Clear understanding of marketing strategy, activities and actual execution/results
    • Achieve (or exceed) key sales measures in the annual plan as business is gained
    • Overall Continuous Improvement, identifying opportunities for efficiency and profitability and overall improvement in the management of the business

    Customer Ownership

    • Develop and manage customer relationship with buyers
    • Build key relationships across customers to ensure all responsibilities can be accomplished
    • Planning& Sales
    • Develop promotional strategy and execution plan (including trade budget management, range and space optimizations)


    • CLR Preparation and Leadership


    • Development of Sales Decks and Communication of Needs from Operations and Analytics


    • Create strategies to maximize sell through, profit, revenue and market share


    • Analyze and understand industry market trends, competition, products, and pricing


    • Ensure all programs are consistent with customer and partner trading terms and not in conflict with

    · Internal Expectations:


    • Weekly Reporting Digested and Identification of Action Items/Plan


    • Weekly Buyer and Replenishment Communication – Actionable or Informative


    • Identify and Correct Transportation Issues with Traverse team assistance


    • Conduct and/or receive timely reviews of sales, RMAs, returns & allowances (R&A), quotes, promotions, sell through, inventory management, forecasts, and other account activities that will impact financial results for the account(s) – with local team support.

    Internal Cross-Functional Alignment

    • Developing a clear understanding of the client needs and expectations and co-developing the plan with key cross-functional resources
    • Work with Insights to develop annual plan and ongoing ways to drive category sales
    • Communicating needs in a clear way consistent with roles and responsibilities
    • Understand of who is working on what
    • Keeping the team abreast of key projects and timelines
    • Ensuring the team has ownership of key client and customer activities
    • Ensuring the team understands and is delivering on expectations

    Account Administration

    • Ensure all expense are documented and invoiced
    • Responsible for ensuring invoices are for correct amounts
    • Understanding Deduction and other AR Issues
    • Ensure Customer Service/Fill Rate Targets are Achieved

    General

    • Maintain a safe and clean work environment
    • Understand and follow company rules and regulations
    • Perform all other duties as assigned and required
    • Annual and Monthly Forecasting
    • On-time Expense Reporting
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