Night Auditor - Palm Springs, United States - Saguaro Palm Springs

Saguaro Palm Springs

Verified Company

Palm Springs, United States

3 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

About our Company

More than a group of hotels, The LINE is a creative community built around a sense of discovery — an exploration of a building, a neighborhood, and a culture.

From Koreatown in LA to Adams Morgan in DC to downtown Austin, each property is architecturally interesting and chosen for its location in emerging neighborhoods in compelling cities.

LINE hotels are both reflective and responsive— shaped by the communities they are part of while also contributing something new to those places.

LINE properties are a collaboration of the best local and out-of-town talent in design, food and beverage, arts and culture.

That colorful hotel in the desert, The Saguaro is a good time. It's not that complicated. There's plenty of sunshine, a buzzing pool scene and lots of local flavor.

Responsibilities

Greet every guest promptly with a smile and maintain eye contact
Establish and maintain good communications and team work with fellow colleagues and other departments within the hotel
Handle all guest interactions, in person and over the phone, with the highest level of hospitality and professionalism, accommodating special requests whenever possible, resolve customer complaints, assist customers in all inquiries in connection with hotel services, hours of operations, key hotel personnel, inhouse events, directions, etc.
Check in guests, assure that guest is assigned type of room requested and the correct rate is charged.
Settle guest bills accurately
Maintain a balanced bank assigned by the hotel and make change, cash checks, exchange foreign currency as needed
Reconcile all transactions at the close of each shift
Create a friendly, comfortable and helpful atmosphere for guests that demonstrate the highest standards for gracious hospitality
Accept reservations, changes and cancellations in the absence of Reservations Department Staff
Handle guest inquiries in a prompt and courteous manner, whether personally or by introducing the guest to the appropriate department
Understand all fire/safety procedures and provide necessary assistance to guests and employees in the event of an emergency
Participate in scheduled departmental meetings and all other relevant meetings as requested

Core Competencies

High School diploma or general education degree (GED)
Three (3) years related experience in hospitality or service industry preferred
Strong communication skills
Collaborative spirit
Ethical Conduct
Computer Proficiency: Microsoft Office, Opera PMS
Positive Attitude
Eye for Detail
Problem solving abilities

Compensation & Benefits
We offer competitive wages and benefits while fostering a diverse and inclusive work experience.

We thrive in being a diverse work environment.

Consideration for employment will be based upon personal capabilities and qualifications without discrimination based on race, color, religion, sex, gender identity, age, national origin, disability, sexual orientation, or any other protected characteristic as established by law.

About our Brand
That colorful hotel in the desert, The Saguaro is a good time. It's not that complicated. There's plenty of sunshine, a buzzing pool scene and lots of local flavor.