Clinic Service Representative- Bayshore Pediatrics - Fox Point, United States - Children's Wisconsin
Description
At Children's Wisconsin, we believe kids deserve the best. _- Our pediatricians and primary care offices offer parents a level of care that cannot be obtained at other places: _
- _Board-certified pediatricians (l _earn what it means to be 'board-certified' _) _
- _Many locations _spread throughout southeast Wisconsin _
- _Commitment to _population health _and an increased role for pediatricians in the care of children _
- _Doctors who are very active in their local communities _
- _Access to many health and wellness programs designed to _keep kids safe and healthy _
This role is an active member of the front desk team and works to welcome patient families for their appointment and serves as liaison between patient families and the clinical team.
This position reports to the Primary Care Practice Manager and collaborates with the Lead Clinic Coordinator and Regional Access Specialist for optimal outcomes.
Minimum Job Requirements:
Education
High school diploma or equivalent.
Experience
One year related work experience, preferably healthcare setting.
Knowledge / Skills / Abilities
Exhibits guiding behaviors that reflect Children's values and support our mission and vision.
Knowledge of medical terminology (quiz to be completed prior to hire), medical menu software, medical billing, patient scheduling and business office procedures preferred.
Requires good concentration skills in order to serve a variety of people in a fast paced environment and to handle incoming calls in an efficient and accurate manner.
Requires the ability to sit for extended period of time while performing duties.
May be required to stand for extended periods of time and may be required to lift up to 25 pounds.
Ability to assist and support other primary care locations as requested by leaders and/or the Children's Medical Group float policy.
We do not discriminate against any person on the basis of race, color, religion, sex, gender, gender identity and/or expression, sexual orientation, national origin, age, disability, veteran status, or any other status or condition protected by the law.
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