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    Site Reliability Engineer, Observability - Portland, United States - Autodesk

    Autodesk
    Autodesk Portland, United States

    2 weeks ago

    Default job background
    Full time
    Description

    Job Requisition ID #

    24WD76392

    Position Overview

    Autodesk is a global leader in 3D design, engineering, and entertainment software. The work we do at Autodesk touches nearly every person on the planet. By creating software tools for making buildings, machines, and even the latest movies, we get to influence and empower some of the most creative people in the world that matter. The growth of Autodesk can be attributed not only to our products but also to its unique culture, which brings together the best and the brightest in a combined mission of innovation and creativity. Fortune, Forbes, Glassdoor, and others ranked us as a top place to work.

    Want to help track and improve customer user experience? Autodesk is seeking a Senior Software Engineer to join the ESE Observability team. As a Senior Software Engineer, you will be responsible for developing best practices and leading the Availability Monitoring Service Offering. You will collaborate with highly motivated and wonderful software engineers in multiple areas within Observability and other Engineering teams.

    We are looking for someone who is enthusiastic about working in a team and can own and deliver long-term projects to completion. You are detail and quality-oriented and excited about the prospects of having a big impact within Observability at Autodesk.

    Responsibilities

    • Strong proficiency in working with, implementing, and maintaining observability tools
    • Take an active role in influencing the Observability team's roadmap while working alongside other team members to design and engineer observability and reliability solutions
    • You will monitor and respond to incidents. Focus on proactive monitoring, leveraging monitoring data to detect anomalies, identify potential issues, and enable faster incident response. Ensuring system availability, reliability, and user satisfaction
    • Work with the Engineering teams to plan and coordinate new observability requirements
    • Interact with engineering teams to identify and resolve service defects
    • Automation/scripting skills (Selenium, JavaScript, Python)
    • Maintain, troubleshoot, and debug code
    • Test Application Programming Interface (API)
    • Develop and maintain technical documentation, runbooks, and procedures
    • Collaborate with the team to provide insights and suggestions into challenges/existing issues
    • Maintain operational work to ensure monitoring tools are in good health
    • Educate and lead efforts to improve observability among all engineering teams
    • Participate/collaborate cross-functionally with vendors and other engineering teams to ensure smooth service delivery
    • Proficient knowledge of Linux and Windows (AWS EC2)

    Minimum Qualifications

    • Bachelor's degree in computer science or equivalent experience
    • Minimum of 5 years of experience in designing, implementing, and maintaining observability tools
    • Minimum of 3 years with observability concepts and tools such as Prometheus, Grafana, Dynatrace, BigPanda, and PagerDuty
    • Minimum 3 years of direct Observability experience with Catchpoint
    • Minimum of 5 years of hands-on experience with AWS services, including EC2, S3, RDS, DynamoDB, Lambda, CloudFormation, CloudTrail

    This role can be hybrid, remote, or office based.

    #LI-DT1

    Learn More

    About Autodesk

    Welcome to Autodesk Amazing things are created every day with our software - from the greenest buildings and cleanest cars to the smartest factories and biggest hit movies. We help innovators turn their ideas into reality, transforming not only how things are made, but what can be made.

    We take great pride in our culture here at Autodesk - our Culture Code is at the core of everything we do. Our values and ways of working help our people thrive and realize their potential, which leads to even better outcomes for our customers.

    When you're an Autodesker, you can be your whole, authentic self and do meaningful work that helps build a better future for all. Ready to shape the world and your future? Join us

    Benefits

    From health and financial benefits to time away and everyday wellness, we give Autodeskers the best, so they can do their best work. Learn more about our benefits in the U.S. by visiting

    Salary transparency

    Salary is one part of Autodesk's competitive compensation package. For U.S.-based roles, we expect a starting base salary between $110,300 and $190,300. Offers are based on the candidate's experience and geographic location, and may exceed this range. In addition to base salaries, we also have a significant emphasis on annual cash bonuses, commissions for sales roles, stock grants, and a comprehensive benefits package.

    Equal Employment Opportunity

    At Autodesk, we're building a diverse workplace and an inclusive culture to give more people the chance to imagine, design, and make a better world. Autodesk is proud to be an equal opportunity employer and considers all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender, gender identity, national origin, disability, veteran status or any other legally protected characteristic. We also consider for employment all qualified applicants regardless of criminal histories, consistent with applicable law.

    Diversity & Belonging

    We take pride in cultivating a culture of belonging and an equitable workplace where everyone can thrive. Learn more here:

    Are you an existing contractor or consultant with Autodesk?

    Please search for open jobs and apply internally (not on this external site).

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