Office Clerk - Plainview, United States - Superior Air Conditioning & Heating Systems Inc
Superior Air Conditioning & Heating Systems Inc
Plainview, United States
Verified Company
1 day ago
Description
Superior Air Conditioning & Heating Systems is seeking a dedicated and customer-focused individual to join our team as a Customer Service Representative (CSR).
The CSR will play a pivotal role in ensuring exceptional customer service experiences by handling inquiries, resolving issues, and providing information to our valued clients.
As a CSR, you will serve as a liaison between customers and our company, contributing to the overall success of our business.
Applicant must have experience working in the HVAC field or similar industry- Knowledge of using Field Force Manager for dispatching
- Knowledge of ordering HVAC components a must.
- Knowledge of Word, Excel,
- Duties include, answering phones, dispatching, scheduling of service calls
- Purchasing of material, dealing with supply houses, generating purchase orders.
- Providing customer service and full range of general office support. Interacting with customers, vendor and mechanics.
- Filing PSEG rebates, Permits, Warranties
- Salary discussed at interview
Pay:
$ $35.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
Schedule:
- 8 hour shift
- Monday to Friday
Experience:
- HVAC Customer service: 3 years (required)
Work Location:
In person