Provider Liaison - Salinas, United States - MEXICAN AMERICAN OPPORTUNITY FOUNDATION

MEXICAN AMERICAN OPPORTUNITY FOUNDATION
MEXICAN AMERICAN OPPORTUNITY FOUNDATION
Verified Company
Salinas, United States

3 weeks ago

Mark Lane

Posted by:

Mark Lane

beBee recruiter
Description

MEXICAN AMERICAN OPPORTUNITY FOUNDATION

_Position:
_ Provider Liaison


_Location:
_ MAOF Salinas Administrative Office


_Salary:
_ $23.00 ? $24.91 per hour


_Status:
_ Full-Time (40 hours per week)


_Reports To:
_ Program Director and/or Supervisor


GENERAL SUMMARY

  • Provides support to administration, providers, and other departments to ensure compliance with county and state guidelines. Will aid in the provision of services necessary to permit parents and children to benefit from and to be able to continue participation in MAOF Monterey County programs. This is not a hybrid position._

RESPONSIBILITIES AND DUTIES:


  • Receive and process documentation to determine provider eligibility for subsidized child care programs.
  • Review documentation for accuracy and approve or deny within a specified time frame.
  • Follow up with providers to request missing or incomplete documentation.
  • Serve as the primary customer contact for their assigned caseload.
  • Documents and submits all monthly attendance documentation and reports.
  • Responsible for properly copying and filing all attendance data received.
  • Records and maintains records (phone log and NOHO notes) for all placed and received calls.
  • Within team structure, assists administration with, or as directed, provides assistance and follows through on problem situations identified.
  • Completes the necessary followup and consultation with all parents who identify supportive service needs.
  • As assigned, assists in the setup and/or sets up client/vendor/resource files.
  • Assists in the development of, or develops counseling, health, legal, economic and social resources.
  • Organize all inactive files at the close of each fiscal year in accordance with facility storage processes.
  • Assists in the parent education program, including notifying parents of available services through MAOF and the community of Monterey County.
  • Conducts site/home visits as necessary
  • Performs liaison or advocacy activities as requested.
  • Assist administration in fulfilling audits and other program needs.
  • Delivers mail to FedEx, local post office, and/or other locations as assigned, in accordance with established mail schedules.
  • Responsible for all large mailings.
  • Participates in parent education and advisory group meetings.
  • Identify excessive and or unreported absences and report them to the case worker.
  • Documents service needs, requests, action taken, followup solutions, absences, resources contacted and developed and any other activities in a suitable manner for program accountability required by the State Department of Education and the MAOF Administration.
  • Assist with community events/special events as requested by the Program Director.
  • Attends staff meetings, workshops, and conferences as assigned.
  • Carries out any other activities that may be necessary for the proper implementation of the program.

REQUIREMENTS:


  • High School Diploma or equivalent.
  • Bilingual (English/Spanish) required.
  • Selfmotivated and a problem solver.
  • Excellent organizational skills; knowledge of general office procedures.
  • Computer skills (Microsoft Office, Excel, PowerPoint, and Word).
  • Excellent verbal and written communication skills; ability to successfully interface with others.
  • Must have a positive attitude with a desire to work with and promote the welfare of children and their families.
  • Regular attendance, Monday through Friday, assigned schedule.
  • Maintains confidentiality.
  • Follows rules, regulations, and policies; positively contributes to implementing changes.
  • Deals with issues directly, in a respectful and timely manner.
  • Sensitive to the needs of others.
  • Sincere commitment to providing services to children and the community.
  • Ability to maintain cooperative, diplomatic working relationships with coworkers, supervisors, and the public.
  • Work as part of a team and collaborate with coworkers; and complete projects under tight deadlines even when there are competing requirements and changes in assignments.
  • Experience in community service/social work is desired.
  • Must have own automobile, valid driver?s license, and current auto insurance.

PHYSICAL DEMANDS


The physical demands described here are representatives of those that must be met by an employee to perform the essential functions of this job successfully.

Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions. The position requires driving.


While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel and talk or hear.

The employee frequently is required to sit and reach with hands and arms. The employee is occasionally required to stand and walk. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, peripheral vision, and the ability to adjust focus.


WORK ENVIRONMENT
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