- Achieve a culture of customer obsession - ensuring every team embeds customer-centric thinking into decision-making.
- Design holistic Customer Journey, identifying critical touchpoints, communication flows, and opportunities for improvement.
- Maintain deep expertise managing enterprise-level VoC programs and feedback ecosystems (Medallia experience highly preferred).
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+Job summary · We are seeking a versatile Customer Experience Consultant who combines a passion for customer experience with strong analytical skills.++Lead and support CX engagements, including journey mapping, current state assessments, and roadmap development. · Participate in ...
Overland Park, KS3 weeks ago
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The Customer Experience Specialist is an integral member of the Sales team. · Collaborate with the sales team and end-users to identify and provide solutions for product inquiries documenting in the applicable software. · Create and process warranty and part orders. · ...
Lenexa1 month ago
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We are seeking a compassionate, high energy, caring customer service representative to bring excellent customer service to our team. · ...
Merriam, KS1 month ago
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Job SummaryThe Customer Service Professional is to build customer loyalty and confidence by receiving and processing customer orders, inquiries and/or issues covering products ordered. · ...
Kansas City, KS1 month ago
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The Customer Experience Representative is responsible for supporting incoming service needs with the majority of the work through incoming phone calls at SILAC Insurance Company.This role serves as the first point of contact for customers and agents with issued policies or pre-sa ...
Overland Park Full time1 month ago
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Deliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain store recovery standards to deliver our Brand Promises. · ...
Kansas City, MO Part time1 month ago
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We're looking for two Customer Experience Specialists to join our crew. If you're energized by helping people, solving problems, and making someone's day a little easier,thiscouldbethperfectroleforyou. · You'll be the voice (and chat) of nbkc,helppingcustomerswitheverythingfromch ...
Kansas City1 month ago
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The Customer Service Professional is to build customer loyalty and confidence by receiving and processing customer orders, inquiries and/or issues covering products ordered. · ...
Edwardsville Full time1 month ago
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The Customer Experience Coordinator is responsible for promoting an excellent customer experience and overseeing a team of Associates at the front of store to ensure prompt, courteous customer service and promotion of loyalty programs. · ...
Kansas City $16 - $16.50 (USD)1 week ago
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This role ensures timely supply management, · communicates service delays or issues to management, · and actively follows up on pending orders to secure necessary documentation, · contributing to efficient and reliable service delivery.Contact collection sites to confirm their ca ...
Lenexa $18 - $31 (USD)4 weeks ago
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A leader in customer experience solutions is seeking a dynamic Customer Experience Consultant to join their growing team. · Customer Experience Consultant Responsibilities · Develop and implement customer experience strategies tailored to client needs · Conduct and analyze custom ...
Overland Park1 month ago
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The Customer Service Professional builds customer loyalty and confidence by receiving and processing customer orders, inquiries and/or issues covering products ordered. This position maintains ongoing relationships with multiple customers and sales staff using knowledge of produc ...
Kansas City1 month ago
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We're looking for a Customer Experience Specialist to join our crew. If you're energized by helping people, solving problems, and making someone's day a little easier, this could be the perfect role for you. · We're not just a bank; we're a tech-forward, people-focused team that ...
Kansas City Full time2 weeks ago
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We're looking for a Customer Experience · Specialist's to join our crew. · You'll be the voice (and chat) of nbkc, · helping customers with everything from checking their balances to navigating our digital tools.You'll solve problems, answer questions, and provide support that f ...
Kansas City2 weeks ago
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We are seeking a compassionate, high energy, caring customer service representative to bring excellent customer service to our team. · ...
Merriam, KS1 month ago
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The Customer Experience Representative is responsible for executing customer freight orders to meet volume goals and deliver an exceptional customer experience. · ...
Kansas City1 month ago
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We're looking for a detail-oriented and customer-focused Customer Experience Coordinator (CEC) to join our team at our North Kansas City location. · This role is perfect for someone who thrives in a fast-paced environment and enjoys working with both customers and technicians to ...
North Kansas City, MO1 month ago
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If you have an interest in people,a desire to learn and want to gain an understanding of the life insurance and annuity industry we may have the role for you.We are currently looking for Customer Experience Specialists who are good listeners,have great communication skills and a ...
Kansas City, MO3 weeks ago
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If you thrive in a fast-paced environment where attention to detail, professionalism and people skills make all the difference, we want you on our team. · ...
Kansas City1 month ago
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The Customer Experience Department at SILAC supports policyholders, agents, and internal partners by delivering efficient, accurate, and compassionate service. · We manage incoming inquiries · , process policy-related transactions · , and provide education on our annuity products ...
Overland Park, KS1 month ago
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If you have an interest in people, a desire to learn and want to gain an understanding of the life insurance and annuity industry we may have the role for you. · We are currently looking for Customer Experience Specialists who are good listeners, have great communication skills a ...
Kansas City3 weeks ago
Director, Customer Experience - Peculiar - Consolidated Communications
Description
Director of Customer Experience
This pivotal role owns the end-to-end customer journey, ensuring every interaction reflects our unwavering commitment to excellence, empathy, and innovation.
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Customer Experience
Only for registered members Overland Park, KS
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Customer Experience Specialist
Only for registered members Lenexa
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Customer Experience Representative
Only for registered members Merriam, KS
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Customer Experience Professional
Only for registered members Kansas City, KS
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Customer Experience Representative
Full time Only for registered members Overland Park
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Customer Experience Manager
Part time Only for registered members Kansas City, MO
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Customer Experience Specialist
Only for registered members Kansas City
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Customer Experience Professional
Full time Only for registered members Edwardsville
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Customer Experience Coordinator
Only for registered members Kansas City
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Customer Experience Coordinator
Only for registered members Lenexa
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Customer Experience Consultant
Only for registered members Overland Park
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Customer Experience Professional
Only for registered members Kansas City
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Customer Experience Specialist
Full time Only for registered members Kansas City
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Customer Experience Specialist
Only for registered members Kansas City
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Customer Experience Representative
Only for registered members Merriam, KS
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Customer Experience Representative
Only for registered members Kansas City
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Customer Experience Coordinator
Only for registered members North Kansas City, MO
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Customer Experience Specialist
Only for registered members Kansas City, MO
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Customer Experience Specialist
Only for registered members Kansas City
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Customer Experience Representative
Only for registered members Overland Park, KS
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Customer Experience Specialist
Only for registered members Kansas City