Director, Customer Experience - Peculiar - Consolidated Communications

    Consolidated Communications
    Consolidated Communications Peculiar

    2 weeks ago

    Description

    Director of Customer Experience

    This pivotal role owns the end-to-end customer journey, ensuring every interaction reflects our unwavering commitment to excellence, empathy, and innovation.

    1. Achieve a culture of customer obsession - ensuring every team embeds customer-centric thinking into decision-making.
    2. Design holistic Customer Journey, identifying critical touchpoints, communication flows, and opportunities for improvement.
    • Maintain deep expertise managing enterprise-level VoC programs and feedback ecosystems (Medallia experience highly preferred).

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    Customer Experience Specialist

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    Customer Experience Representative

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    We're looking for two Customer Experience Specialists to join our crew. If you're energized by helping people, solving problems, and making someone's day a little easier,thiscouldbethperfectroleforyou. · You'll be the voice (and chat) of nbkc,helppingcustomerswitheverythingfromch ...

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    Customer Experience Coordinator

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    The Customer Experience Coordinator is responsible for promoting an excellent customer experience and overseeing a team of Associates at the front of store to ensure prompt, courteous customer service and promotion of loyalty programs. · ...

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    1 week ago

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    If you have an interest in people,a desire to learn and want to gain an understanding of the life insurance and annuity industry we may have the role for you.We are currently looking for Customer Experience Specialists who are good listeners,have great communication skills and a ...

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    Overland Park, KS

    1 month ago

  • Work in company

    Customer Experience Specialist

    Only for registered members

    If you have an interest in people, a desire to learn and want to gain an understanding of the life insurance and annuity industry we may have the role for you. · We are currently looking for Customer Experience Specialists who are good listeners, have great communication skills a ...

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