Customer Experience Professional - Kansas City
1 month ago
Job Summary
The Customer Service Professional builds customer loyalty and confidence by receiving and processing customer orders, inquiries and/or issues covering products ordered. This position maintains ongoing relationships with multiple customers and sales staff using knowledge of products, logistics, production planning and inventory management.Responsibilities
- Communicate with customers to understand needs and concerns.
- Act as first point of contact for resolving customer queries and complaints.
Job description
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