Specimen Testing Technician - Saint Petersburg, United States - Fastest Labs of St. Pete

Description

Job Overview:

At Fastest Labs, your role with our team will be a dual role with administrative duties such as customer service, data entry and handling telephone calls and providing clinical drug, DNA, and alcohol testing services.

Our office is open M-F 9am to 5pm. We are considered non-medical (no blood draws here).

This position requires a high level of customer service and a positive attitude. No medical experience is necessary, we will certify and train you to welcome, test and service our clients. We perform pre-employment and random drug, alcohol and DNA testing for small to large businesses and individuals. This is a professional setting with a low stress environment with periods of down time. Will require occasional mobile collections, with optional after-hours collections for an additional bonus.


PERSONAL ATTRIBUTES REQUIRED:

Quick learner and urgency to become an expert in what you do.

Enthusiasm for learning our business and working with our corporate and personal clients.

Treat clients with a high level of customer service.

Able to multi-task and be well organized with strong attention to detail.


PRIMARY RESPONSIBILITIES:

• Handle potential customer inquiries and follow telephone script with callers to schedule an appointment or come into the collection facility for testing.
• Perform certified urine, alcohol, saliva, fingernail, hair follicle and DNA specimen collections.
• Perform specimen collections following proper chain of custody procedures, packaging of specimens, and shipping package with appropriate courier.
• Collect payment from clients.
• Report urine, hair, alcohol, fingernail, hair follicle and DNA test results to the client using the appropriate reporting protocol agreed upon by the client.
• Conduct optional outbound sales calls during the day and professionally and accurately present Fastest Labs services to prospective customers.
• Monitor and inventory testing supplies.
• Daily cleaning of office.
• Faxing, filing, and data entry using QuickBooks Online.

MUSTS:

Ability to withstand contact with urine, saliva, body hair, nails.

High School Diploma or equivalent.

Reliable, responsible, trustworthy, detail-oriented.

21 years of age or older.

Basic computer and customer service skills.


PREFERRED BUT NOT NECESSARY:

Prior sales experience

Bi-lingual in Spanish and English

QuickBooks Online experience

CPC Certified Professional Collector

BAT Breath Alcohol Technician

• This position description describes the general nature and level of work performed by those assigned to this position. This is not a comprehensive list of all responsibilities, duties, skills, efforts, and conditions associated with this position._

NO RECRUITERS OR THIRD PARTY PLACEMENT AGENCIES.


Job Type:
Part-time


Pay:
$ $19.00 per hour


Expected hours:
per week


Benefits:

• 401(k) matching
• Flexible schedule
• Opportunities for advancement

Schedule:

• Monday to Friday

People with a criminal record are encouraged to apply


Application Question(s):

• Are you age 21 or over?

Education:

• High school or equivalent (required)

Ability to Commute:

• Saint Petersburg, FL required)

Work Location:
In person