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North Berwick

    Part Time Key Holder-1 - Clive, United States - JOANN Stores

    JOANN Stores
    JOANN Stores Clive, United States

    2 weeks ago

    JoAnn Stores background
    Part time
    Description


    Job Title: Key Holder at JOANN

    The Key Holder plays a crucial role in providing an exceptional customer experience at JOANN, making it a place where customers feel inspired and welcomed. Beyond ensuring customer satisfaction, Team Members boost sales through their in-depth product knowledge, creative merchandising, and precise counter operations.

    • The Key Holder supports Store Management by leading team members, coaching individuals, and handling various operational tasks like store opening/closing and ensuring compliance.

    The Key Holder embodies characteristics of Hearts, Hands, Minds, and Inspire in their duties:

    • HEARTS: Greet customers warmly, understand their needs, and guide them to the right products. Engage in friendly conversations with customers while assisting them at different store areas.
    • HANDS: Process customer transactions efficiently and lift/move items in the store. Maintain accurate shelf stocking, cleanliness, and organization.
    • MINDS: Encourage customers to participate in store activities, drive sales through product knowledge and active selling techniques, and ensure policy compliance to minimize loss.
    • INSPIRE: Collaborate with Store Management, delegate tasks, follow up on task completion, and assist in store operations.

    The Key Holder should be aware that specific work duties may be restricted by applicable laws. Physical demands include standing, walking, lifting, and using equipment throughout the shift.

    Expected Availability: Part-time and full-time positions available with open availability and willingness to work flexible hours as per store needs.

    Education & Experience:

    • High School Diploma or equivalent
    • Minimum 1+ years of supervisory experience in a customer-centric environment

    JOANN provides various benefits to eligible Team Members, including medical, dental, and vision plans, life insurance, disability coverage, paid time off, sick time, tuition reimbursement, and team member discounts.

    JOANN is an Equal Employment Opportunity Employer and operates on an at-will employment basis.

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