Jobs
>
Detroit

    Customer Relationship Management Manager - Detroit, United States - LLYC

    LLYC
    LLYC Detroit, United States

    2 weeks ago

    Default job background
    Description

    We are looking for a person who is passionate about new challenges with the aim of leading the CRM & Marketing Automation department. This is a profile with a keen interest in optimizing business processes, designing campaigns, creating journeys, analyzing databases, and being very versatile.

    The role is divided into three areas:

    • CRM and activation: Consulting to help our clients both from the strategic implementation point of view and from the analysis and activation point of view
    • Team management, leadership and growth
    • Sales: Strong skills in creating proposals and presenting them

    If you are a proactive, organized person with analytical skills... we are looking for you

    Responsibilities:

    You will lead our CRM and Marketing Automation department and your main functions will be:

    • Team management, leadership and growth
    • Consulting for the implementation of CRM and/or marketing automation solutions
    • Identify the needs and detect the areas of improvement of the clients, that the automation of marketing actions can solve, and what should be the process to follow to obtain the expected results
    • Analysis and detection of customer segments to carry out marketing automation actions to achieve greater value from them
    • Execute campaigns with different marketing automation tools for customer acquisition, retention and penetration, in collaboration with each of the categories, which will boost both sales growth and customer value
    • Define specific KPIs for each campaign and monitor them, to optimize actions and new approaches more adjusted to the needs
    • Analyze the behavior of each campaign to identify insights and trends that guide the process and improve the impact on the business
    • Construction of the customer journey, lead nurturing, lead scoring, briefing, workflows and triggers
    • Configuration, parameterization and testing of the tool to use
    • Definition of the customer data model and campaign strategy
    • Planning, design, development, launch and analysis of email marketing campaigns
    • Email segmentation, A/B testing and personalization
    • Management and treatment of landings for email marketing campaigns
    • Monitoring and analysis: Definition of KPIs, analytical reports, efficiency reports, improvement reports and automation.

    Qualifications:

    • Experience in Marketo
    • Other tools: Salesforce, Odoo, Eloqua, Watson Marketing Automation, SALESmanago or Zoho Campaigns
    • Experience on the consulting side in the implementation of CRMs in clients
    • Experience managing teams
    • Analytical skills: identification of insights and transferring them to generate value for the business
    • In-depth knowledge of the digital ecosystem, its players and technologies
    • Strong skills in creating proposals and presenting them
    • Creative thinking

    Lambert by LLYC is proud to celebrate an inclusive culture and welcomes candidate's perspectives, experiences, and backgrounds. We are an equal opportunity employer and we understand that by assembling a diverse and inclusive work force allows for a more open exchange of ideas, solutions, and progress.

    We welcome your consideration for this role and look forward to connecting with you

    This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change, or new ones may be assigned at any time with or without notice.

    Equal Opportunity Employer - It is the policy of the company to comply with all employment laws and to afford equal employment opportunity to individuals in all aspects of employment, including in selection for job opportunities, without regard to race, color, religion, sex, sexual orientation and gender identity, national origin, age, disability, genetic information, veteran status, or any other consideration protected by federal, state or local laws.

  • Massage Envy

    Manager

    3 weeks ago

    Massage Envy Wayne, United States

    Overview: · **Where Better Careers Begin** · Massage Envy Wayne · **Are you a natural leader who loves to inspire others to succeed?** At the Massage Envy Wayne franchise, we support you to be your best while you inspire a team of caring professionals to deliver an excellent expe ...

  • Marriott International, Inc

    Operations Manager

    3 weeks ago

    Marriott International, Inc Wayne, United States

    **Job Number** · **Job Category** Rooms & Guest Services Operations · **Location** Courtyard Philadelphia Valley Forge/King of Prussia, 1100 Drummers Lane, Wayne, Pennsylvania, United States VIEW ON MAP · **Schedule** Full-Time · **Located Remotely?** N · **Relocation?** N · **P ...

  • At Home

    Store Manager

    1 week ago

    At Home Wayne, United States

    $50,000-62,000/yearIn the At Home structure, the role of Store Manager is synonymous with that of Assistant Store Manager (ASM). Positioned above the Store Manager is the Store Director (SD), who assumes full accountability for the entirety of store operationsThe Store Manager po ...

  • NebulaTech

    Project Manager

    3 weeks ago

    NebulaTech Detroit, United States

    About ICL Ingenieur Consult GmbH: · We are one of the leading nationally active engineering consulting companies with decades of expertise and experience in consulting, planning, and management for infrastructure, engineering structures, urban planning, and buildings. · What do w ...

  • Skyline Solutions

    Household Management

    2 days ago

    Skyline Solutions Detroit, United States

    "We are a community with 700 employees from 40 nations, dedicated to elderly, medical, and family care as well as hospice work. We also operate a welcoming hotel. Our DS-Service is currently seeking a full-time/part-time Housekeeping Manager (m/w/d) for the Gustav-Fischer-Stift n ...

  • Sapphire Enterprises

    Commercial management

    3 weeks ago

    Sapphire Enterprises Wayne City, United States

    About us: · We are a company located in Wayne City and we are currently looking for a skilled and experienced individual to join our team as the Head of Finance and Operations. In this role, you will be responsible for overseeing the financial and administrative departments, incl ...

  • NebulaTech

    Sales Manager

    3 weeks ago

    NebulaTech Detroit, United States

    The Permodo GmbH is the leading in-app marketer in mobile marketing in Germany. We are a dynamic and passionate team with different personalities, strengths, and experiences. As a colorful bunch, we ensure a lot of fun in the office while never losing sight of our goal. We love w ...

  • Dunham Woods Riding Club

    General Manager

    3 days ago

    Dunham Woods Riding Club Wayne, United States

    Dunham Woods Riding Club, a prestigious private club established in 1934, is renowned for its rich equestrian tradition, fine dining, and exceptional recreational facilities. **The club is seeking a dynamic and innovative General Manager to oversee all club operations, with a foc ...

  • Rally House

    Store Manager

    3 days ago

    Rally House Wayne, United States

    Love sports, local events, fashion, leading a retail team, or all of the above? If so, Rally House could be the perfect fit for you The Store Manager is a shared leadership role responsible for overseeing essential business duties in a fast paced, complex environment, related to ...

  • Anago Cleaning Systems

    Office Manager

    1 week ago

    Anago Cleaning Systems Wayne, United States

    JOB TITLE: Office Manager · Reports To: Owner Non-Exempt · Summary: · Rapidly Growing National Franchise Company in Commercial Cleaning Industry, seeking experienced Office Manager with very strong interpersonal skills with a focus and mindset towards excellent customer service. ...

  • Skyline Solutions

    Project Manager

    3 weeks ago

    Skyline Solutions Wayne, United States

    Wayne 'Akkodis, formed through the merger of AKKA and Modis, is a global leader in engineering and IT. As a partner in a constantly changing technology and competitive environment, we support our clients with our 360° offering to create a more sustainable and smarter future. Unit ...

  • self employeed

    House Manager

    4 days ago

    self employeed Detroit, United States

    **Overview**: · **Responsibilities**: · - Organizing bags for after school activities · - dance, soccer, tennis, gymnastics, etc. · - Cooking meals for the household · - Coordinating with Nannie's in another household · - Flexibility of tasks to the needs of the household · - Ens ...

  • Kosmos Corp

    Plant Manager

    4 days ago

    Kosmos Corp Detroit, United States

    Growing Food Manufacturing Company near Bay City, Michigan has a need for a Plant Manager. This is a direct hire role with a full benefits package and relocationl. · **Duties** · Duties include but are not limited to the following: · - Participates in formulating and administrati ...

  • The Edge Fitness Clubs

    General Manager

    2 days ago

    The Edge Fitness Clubs Wayne, United States

    **Who We ARE**:When you work at the Best. Gym. Ever, you join the Best. Team. Ever. You'll walk into our clean and spacious gyms with a smile on your face and a pep in your step because you know you are about to change lives High-five your team and get ready to move quickly Combi ...

  • Alps Road Family Foot & Ankle

    Office Manager

    19 hours ago

    Alps Road Family Foot & Ankle Wayne, United States

    **Join Our Team as an Office Manager** · Are you a seasoned professional seeking a rewarding career in healthcare administration? Our reputable podiatry practice is currently seeking a dynamic and experienced Office Manager to join our team. If you're fluent in both English and S ...

  • AB Hires and Consulting

    Sales Manager

    1 day ago

    AB Hires and Consulting Wayne, United States

    Responsibilities: · - Developing sales strategies and plans to achieve sales and profit goals by leading, developing, and motivating sales associates · - Providing ongoing training, motivation, and development of sales associates to ensure that sales and profits are effectively m ...

  • IQVIA

    Offering Manager, Gdi

    1 week ago

    IQVIA Wayne, United States

    **Job Overview**: · Offering Manager will lead the MedTech offering execution team in crafting an approach to build and execute on market & product requirements inclusive of analytical measures, benchmarking and proposed workflow and product (and cross-product) functionality. · T ...

  • Omni Continuing Care

    RN Unit Manager

    2 weeks ago

    Omni Continuing Care Detroit, United States Full time

    Vent Unit Manager · Are you an RN looking for a leadership role? Do you have a passion for leading and teaching other skilled nursing staff? The RN Unit Manager provides, plans, coordinates or manages nursing care and health education for nursing home guests. · At Ciena Healthcar ...

  • BAE Systems

    Program Engineering Manager

    3 weeks ago

    BAE Systems Wayne, United States

    You don't see it, but it's there. Our employees work on the world's most advanced electronics - from saving emissions in the City of Lights to powering the Mars Rover to protecting the F35 fighter jet. At Electronic Systems, you'll be among the brightest minds, working on the aer ...

  • COURTYARD BY MARROITT

    Front Desk Manager

    3 weeks ago

    COURTYARD BY MARROITT Wayne, United States

    **Job description** · **Hotel Front Desk Manager** · **Courtyard by Marriott Hotel** · **Wayne Fairfield, New Jersey** · **Position Details**: · **We are seeking a Full-Time High Energy Front Desk Manager to join our Amazing Team. (PM SHIFT A MUST)** · **Full Job Description** · ...