Administrative Assistant - Boston, United States - Bay Cove Human Services

Bay Cove Human Services

Verified Company

Boston, United States

2 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

Bay Cove Human Services' mission is to partner with people to overcome challenges and realize personal potential.

Bay Cove pursues this mission by providing individualized and compassionate services to people facing the challenges associated with developmental disabilities, mental illness, substance use disorders, and homelessness at more than 175 program sites throughout Greater Boston and Southeastern Massachusetts.

Job Summary:

Essential Functions of the Position:

Manage the front door by greeting people at UCC and answering telephone calls.
Triage and coordinate communication between the UCC Call Center and the program.
Ensure answers to questions for Persons, families, community sources, and agencies are delivered in an accurate and timely manner.
Provide a range of administrative support to the program including setting up files, ordering supplies, equipment, securing taxi vouchers, maintaining petty cash, etc.
Utilize recoveryoriented language and principles in all communication and interactions with Persons, colleagues, and collaterals.
Maintains effective working relationships with insurers, on site campus police, DMH, BMC, BEST, local community resources, and treatment/rehabilitation programs throughout the Greater Boston community.

Job Requirements:

Bachelor's Degree is preferred, preferably in Psychology, Social Work, or a related area.
Experience working in programs providing services to individuals who have mental health and/or substance use challenges is strongly preferred.
Knowledge of accounting procedures, medical records management, and personnel policies and procedures is preferred.
High degree of personal organization, attention to detail, and time management skills.
Ability to climb stairs and carry up to 40 pounds, as well as the physical capacity to assist people with mobility impairments as needed.