Customer Success Manager - Greater Phoenix Area

Only for registered members Greater Phoenix Area, United States

1 month ago

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Job summary

This is a full-time on-site role for a Customer Success Manager at Novawatch.
The Customer Success Manager will be responsible for ensuring customer satisfaction, building and maintaining relationships with clients, analyzing data, retaining customers, and providing excellent customer service.
The CSM will be responsible for ensuring that our clients are satisfied with our services,
meeting with them monthly to address any concerns or issues and maintaining client retention.

Responsibilities

  • Build and maintain strong relationships with clients to ensure their satisfaction with our services.
  • Conduct monthly meetings with clients to review their satisfaction with our services and address any concerns or issues.

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