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    Service Coordinator - St Louis, United States - Advantage Home Care - MO/IL

    Advantage Home Care - MO/IL
    Advantage Home Care - MO/IL St Louis, United States

    22 hours ago

    Default job background
    Description
    Pay rate starting at $16-$18/Hr.

    We are looking for self-motivated, task oriented candidates able to operate in a busy and fast paced environment. A Team player that has the willingness to learn new concepts and tasks, in a customer service world. Must have computer experience and knowledge.

    Benefits

    • Earned Time Off
    • Medical Benefits, Dental, Life Insurance
    • Weekly paychecks
    • Competitive Pay
    • Fun, Lively, and Family work environment
    • Performance Bonuses
    • Room for advancement

    About The Job

    Schedule:
    • 8 hour shift

    Supplemental pay types:
    • Bonus pay

    Requirements

    • Maintain a cheerful demeanor and work to develop a positive rapport with all clients, staff members, and community resources affiliated with home care services
    • Deliver exceptional customer service to all clients and field staff and effectively address all requests in a timely manner
    • Reads and stays abreast of state, federal and business regulations
    • Provide excellent communication to branch and corporate staff
    • Contact employee applicants and complete onboarding process in a timely manner
    • Complete new hire training sessions in the office and coordination of any on the job training needed. This includes annual ongoing in-service training for field staff
    • Contact new client referrals and held clients timely and often to coordinate the start or continuation of care
    • Work in conjunction with the service coordinator to ensure branch staffing needs are continually met
    • Responsible for collecting paper documentation submitted by field staff, reviewing it for accuracy and submitting it to the appropriate departments in a timely manner
    • Maintain employee and client medical records (electronic and paper files) including making files, filing regularly and keeping files up to date
    • Order office supplies for branch
    • Communicate with branch manager regarding problems and complaints
    • Guarantee all private business information & protected health information is kept confidential
    • As needed- Participates in special department projects
    • As needed- Attends state held in-service trainings/meetings per management's direction
    • Other duties as assigned by management

    Education and Experience

    • High school graduate/GED
    • Minimum of 2 years office experience preferred


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