- 2+ years of life insurance experience
- High School Diploma or equivalent
- ***Must be available to work the following shift - 11:00 AM - 8:30 PM EST
- 5+ years of life insurance experience.
- College degree preferred with a concentration in business, finance or technology.
- Highly skilled with technology and business systems.
- Thinks creatively and applies critical thinking; question processes and procedures where ambiguity exists.
- Acts as a results-driven, problem solver with meticulous attention to detail and ability to follow standard operating procedures with accuracy.
- Ability to multi-task and work in a fast-paced, high-pressure environment.
- Contributes to a positive work environment by acting as a team player and assisting others in meeting service standards.
- Is flexible and adaptable to changing priorities and competing demands.
- Demonstrates a sense of urgency in all interactions and prioritizes work effectively.
- Knows the customer well and demonstrates superior customer service skills.
- Respectful of others; attentive to their ideas, concerns, and time.
- Works independently to complete assigned requests with minimal direction.
- Desire to develop and/or enhance potential leadership abilities.
- Possesses a passion for continuous improvement and the customer experience.
- Regular meetings with the Life New Business Team.
- Focused one-on-one meetings with your manager.
- Access to mentorship opportunities.
- Networking opportunities including access to Asian, Hispanic/Latinx, African American, Women, LGBTQ, Veteran and Disability-focused Business Resource Groups.
- Access to learning content on Degreed and other informational platforms.
- Conducts all business and personal interactions with honesty, integrity, and the highest ethical standards. MassMutual is a strong, stable and ethical business that provides industry leading pay and benefits.
-
Case Manager
5 days ago
Mercy Rehabilitation Hospital – Springfield Springfield, United States Full timeDescription · Mercy Rehabilitation Hospital – Springfield is proud to be recognized by Newsweek as one of America's Best Rehabilitation Hospitals in 2023. A career at Mercy Rehabilitation Hospital – Springfield, an inpatient acute rehabilitation hospital operated jointly with Lif ...
-
Case Manager
3 weeks ago
Community Legal Aid & Affiliate Springfield, United StatesCommunity Legal Aid (CLA) is the non-profit legal services program providing free civil legal assistance to low-income residents of central and western Massachusetts. CLA has over 160 dedicated, talented staff working across multiple offices. Our core work includes effective clie ...
-
Case Manager
2 weeks ago
MassMutual Springfield, United States Full timeThe Opportunity · The Case Manager acts in a transactional capacity to assist in the processing of New Business Applications. In this role, the Candidate will review, coordinate and issue life insurance application submissions in accordance with department quality and efficiency ...
-
Youthworks Case Manager
1 week ago
Square One Springfield, United StatesOverview: · **Responsibilities**: · Support the implementation of full-year YouthWorks programming, including Cycle 1 summer program and Cycle 2 year-round program. · Execute program participant tracking plans as laid out by the Program team, which may include data gathering, sur ...
-
Refugee Case Management Specialist
3 weeks ago
Jewish Family Service of Western Massachusetts Springfield, United StatesJob Summary: · We are seeking a dedicated and compassionate Case Manager to join our team. As a Case Manager, you will be responsible for providing support and guidance to individuals in need, helping them navigate through various challenges and access necessary resources. Your r ...
-
Case Manager- Mission Program
1 week ago
BEHAVIORAL HEALTH NETWORK, INC. Springfield, United States**Are you experienced in providing care for individuals overcoming co-occurring substance use and mental health issues?** · Join our team of competent and compassionate professionals as a Case Manager in the MISSION Springfield** **program at Behavioral Health Network · **Your ex ...
-
Workforce Development Case Manager
6 days ago
Square One Springfield, United States_**Square One is a private nonprofit organization in Springfield, Mass. Our programs include early education and care, home-based care settings located throughout greater Springfield and out of school time care for elementary school age children. Our parent education, support and ...
-
Case Management Support Analyst I
1 week ago
Amentum Springfield, United StatesCase Management Support Analyst I · Amentum is a leading provider of enduring support for the essential missions of the U.S. government, its allied partners and international organizations. With over 60 years of experience, Amentum supports the execution of complex and critical m ...
-
Lpn - Rn Case Management Nursing
2 weeks ago
MetroCare Springfield, United StatesInterested in a career in **LPN - RN Case Management**? MetroCare of Springfield is offering an exciting program for new grad LPNs · MetroCare of Springfield is a leading Adult Foster Care and Group Adult Foster Care provider. Our nurses are an integral part of our care team, the ...
-
Registered Nurse Case Manager Hospice
3 weeks ago
Amedisys Springfield, United StatesOverview · Monday - Friday · Hours: 8a - 5p · Are you a highly skilled and compassionate registered nurse (RN) looking for a rewarding career in ho spice ? If so, we invite you to join our team at Amedisys, one of the largest and most trusted home health and hospice companies in ...
-
Rn, Hospital Case Manager Full Time R29132
1 week ago
Baystate Health Springfield, United States Full time**Category(s)**: Nursing, Care and Case Managers · **Full Time / Part Time**: Full-Time · **Shift**: First · **Summary** · The Hospital Case Manager is a registered nurse responsible for the coordination of clinical care, quality, and financial outcomes of a designated population ...
-
Rn/lpn Case Management New Grad Program
3 weeks ago
MetroCare Springfield, United States**RN/LPN Case Management New Grad Program: Elevate Your Career at MetroCare of Springfield** · **About Us**: · Are you a recent RN/LPN graduate with a fire in your belly and a heart that beats for compassionate care? Look no further MetroCare of Springfield is breaking the mold w ...
-
Rn Case Manager Home Health/ Supervisor
5 days ago
Altranais Home Care Springfield, United StatesOverview: · **Responsibilities**: · - Conduct patient assessments and provide skilled nursing care · - Monitor vital signs and symptoms, and report any changes to the healthcare team · - Develop and implement patient care plans in collaboration with physicians and other healthcar ...
-
Case Manager
2 weeks ago
CoxHealth Springfield, United States Full timeSummary · 5x Modern Healthcare Best Places to work America's Greatest Workplaces 2023 – Newsweek Best Employers for New Grads 2023- Forbes Greatest Workplace for Women Newsweek · Robust, fully customizable benefits package including Medical/Vision/Dental and more No cost eCare ...
-
Case Manager
3 hours ago
CoxHealth Springfield, United StatesSummary · Best in Class Work Environment5x Modern Healthcare Best Places to work · America's Greatest Workplaces 2023 – Newsweek · Best Employers for New Grads 2023- Forbes · Greatest Workplace for Women Newsweek · BenefitsRobust, fully customizable benefits package including Me ...
-
Case Manager
2 weeks ago
flexup DIRECT Springfield, United States TravelWe are looking for a Travel Case Manager - RN RN for a great Travel nursing job in Springfield, MA. · This Case Manager - RN Travel nursing job pays for 40 hours a week for 13 weeks. · Below are the details of this Travel Nursing Job including the Travel nurse salary: · Specialt ...
-
Case Manager
3 weeks ago
flexup DIRECT Springfield, United States TravelWe are looking for a Travel Case Manager - RN RN for a great Travel nursing job in Springfield, MA. · This Case Manager - RN Travel nursing job pays for 40 hours a week for 13 weeks. · Below are the details of this Travel Nursing Job including the Travel nurse salary: · Specialt ...
-
Case Manager
3 weeks ago
The Salvation Army Eastern Territory Springfield, United StatesOverview · The Case Manager provides supportive and direct intensive case management services to the homeless families residing in the Shelter. The Case Manager assesses the client's needs and jointly develops a collaborative plan that addresses those needs. The Case Manager prep ...
-
Case Manager
1 day ago
CoxHealth Springfield, United StatesThe nurse case manager assess, plans, implements, coordinates, monitors and evaluates options to facilitate the continuum of care through discharge planning. The nurse case manager collaborates with the patient or patients family/representative, the Case Manager, Manager, Weekend ...
-
Case Manager
2 weeks ago
Molina Healthcare Springfield, United StatesJOB DESCRIPTION · Job Summary · Molina Healthcare Services (HCS) works with members, providers and multidisciplinary team members to assess, facilitate, plan and coordinate an integrated delivery of care across the continuum, including behavioral health and long term care, for m ...
Case Manager - Springfield, United States - MassMutual
Description
The Opportunity
The Case Manager acts in a transactional capacity to assist in the processing of New Business Applications. In this role, the Candidate will review, coordinate and issue life insurance application submissions in accordance with department quality and efficiency standards. As an Expert, the Candidate will develop and maintain specialty knowledge of products and advanced processes to include more complex skills and will assist in complex case resolution. The Case Manager will take on additional tasks (but not limited to): acts as subject matter expert, proactively recognizes problems, works collaboratively to recommend process improvements to enhance customer service, increase efficiency and/or reduce waste; participates in departmental problem-solving and strategic projects; acts in a thought partnership capacity with New Business management, provides coaching/mentoring with new hires and existing team members.
The Team
This role is part of the Life New Business department and will be a key member of the organization. The team reviews all life insurance new business submissions, seeks out additional information or corrections to applications when necessary and issues policies once in good order. The organization is collaborative, relentlessly focused on the customer experience and likes to have some fun along the way If this sounds like an environment where you would thrive, we encourage you to apply.
The Minimum Qualifications
The Ideal Qualifications
What to Expect as Part of MassMutual and the Team
#LI-CR41
MassMutual is an Equal Employment Opportunity employer Minority/Female/Sexual Orientation/Gender Identity/Individual with Disability/Protected Veteran. We welcome all persons to apply. Note: Veterans are welcome to apply, regardless of their discharge status.If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need.
By applying, you consent to your information being transmitted by beBee to the Employer, as data controller, through the Employer's data processor SonicJobs.
See MassMutual Terms & Conditions at and Privacy Policy at and SonicJobs Privacy Policy at and Terms of Use at
