Teller - Austin, United States - Frost Bank
Description
_It's about being kind because kindness is the best currency._
Do you love bringing a smile to someone's face? Do you enjoy helping others whatever way you can? Are you described as someone who is approachable, respectful, and enthusiastic when solving problems?
At Frost, it's about more than a job. It's about having a flourishing career where you can thrive, both in and out of work.
At Frost, we're committed to fostering an environment that reflects our values and encourages team members to be the best they can be.
In joining our adaptable, integrity-driven team, you'll become part of Frost's over 150-year legacy of providing unparalleled banking services.Who you are:
As a
Teller, _you _are our director of first impressions.
You are the first point of contact for many of our customers, and you set the standard for what it means to bank with us.
Our tellers believe in trust, integrity, and building relationships with our customers, who span generations.They are empathetic problem-solvers that have a genuine care for people and consistently deliver _our _kind of banking experience—the kind that makes people _want _to stop by the bank and say hello.
What you'll do:
- Provide exceptional customer service and teller services that consistently meet consumer banking performance standards
- Perform daily credit and debit transactions in compliance with established bank policies and procedures
- Maintain proper cash on hand and prepare daily settlement of teller cash and proof transactions
- Fill change order requests, wire transfers, and bankcard advances and exchange negotiable instruments
- Manage risk while actively practicing loss prevention
- Utilize criticalthinking skills and have a thirst for knowledge, accuracy, and efficiency
What you'll need:
- Required Availability: Monday-Friday, 7:30am1:30pm with Saturdays, 8:30am1:30pm
Additional Preferred Skills:
- Excellent written and verbal communication skills
- Nextlevel customer service skills
- Cashhandling experience
Frost Benefits
At Frost, we care about your health, your family, and your future and strive to have our benefits reflect that
This includes:
- Medical, dental, vision, longterm, and life insurance
- 401(k) matching
- Generous holiday and paid time off schedule
- Tuition reimbursement
- Extensive health and wellness programs, including our Employee Assistance Program
- Referral bonus program + more
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