Patient Access Service Rep, Fcp - Wauwatosa, United States - Froedtert Health

Froedtert Health

Verified Company

Wauwatosa, United States

2 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

Discover. Achieve. Succeed. #BeHere*****
Location: US:WI:WAUWATOSA at our CP-TOSA HEALTH CENTER facility.

This job is ON - SITE.

FTE:

Shift:
Shift 1

Job Summary:

The Patient Access Service Representative (PASR) delivers an exceptional patient experience for "front of house"/patient facing needs. Proactively greets patients and visitors and creates a helpful, positive, welcoming and friendly patient experience. Provides outstanding customer service both in person and on the phone.

EXPERIENCE DESCRIPTION:

A minimum of one year of experience as a receptionist/assistant or work in a customer service field is required. Previous experience in a healthcare setting preferred but not necessary.

EDUCATION DESCRIPTION:

High School diploma or equivalent is preferred.

SPECIAL SKILLS DESCRIPTION:

Effective communication skills, oral and written required. Ability to multi-task. Strong proactive organizational skills a must. Must have excellent customer service skills. Must be proficient in Microsoft Outlook, Excel and Word. Knowledge of medical terminology and EpicCare is preferred.

Perks & Benefits at Froedtert Health
Froedtert Health Offers a variety of perks & benefits to staff, depending on your role you may be eligible for the following:

Paid time off
Growth opportunity
Career Pathways & Career Tuition Assistance, CEU opportunities
Academic Partnership with the Medical College of Wisconsin
Referral bonuses
Retirement plan 403b

The Froedtert & the Medical College of Wisconsin regional health network is a partnership between Froedtert Health and the Medical College of Wisconsin supporting a shared mission of patient care, innovation, medical research and education.

Our health network operates eastern Wisconsin's only academic medical center and adult Level I Trauma center engaged in thousands of clinical trials and studies.

The Froedtert & MCW health network, which includes ten hospitals, nearly 2,000 physicians and more than 45 health centers and clinics draw patients from throughout the Midwest and the nation.