Customer Success Manager - Newton - JEG Search LLC

    JEG Search LLC
    JEG Search LLC Newton

    14 hours ago

    $70,000 - $130,000 (USD) per year *
    Description

    Summary:

    Our client is a leader in Payments, Cashless Transactions, Self-Service, Unattended Retail and Vending.

    A Customer Success Manager (CSM) is a product expert who supports customers as they transition from sales prospects to active users.

    Your Key Responsibilities Will Include:

    Revenue retention, timely response to customers, and training education and support of the customers

    The ideal candidate is

    • Happy to engage with customers both proactively and reactively, and maintain friendly and productive relationships with them
    • Willing and able to enter a long-term learning process of our product – probably as at least 2 years to be regarded as "competent" in a complex and large system
    • Be systems literate, and "data literate" ie capable and confident of understanding the data driven rules of our product. Comfortable; with Excel data table checking and manipulation
    • Work from the office im Newton, MA days / week normal business hours

    Required


    • Experience supporting SaaS, technology-enabled products, or B2B services.


    • 1-7 years of experience in Customer Success, Account Management, Sales Support, Client Services, or a related customer-facing role.


    • Ability to manage multiple accounts and priorities in a fast-paced environment.


    • Comfortable working cross-functionally with sales and internal teams.


    • Exposure to CRM platforms (e.g., Salesforce, HubSpot) and customer success tools.


    • Interest in consultative selling, customer enablement, or revenue expansion.


    • Experience conducting basic product demos or customer training sessions.


    • Strong written and verbal communication skills.


    • High level of organization, attention to detail, and follow-through.


    • Bachelor's degree or equivalent professional experience.

    * This salary range is an estimation made by beBee
  • Work in company

    Customer Success Manager

    Only for registered members

    Summary: · Our client is a SaaS leader in Payments, Cashless Transactions, Self-Service, Unattended Retail and Vending. · A Customer Success Manager (CSM) is a product expert who supports SaaS customers as they transition from sales prospects to active users. · Your Key Responsib ...

    Newton $70,000 - $130,000 (USD) per year

    14 hours ago

  • Work in company

    Customer Success Manager

    Only for registered members

    Summary: · Our client is a leader in Payments, Cashless Transactions, Self-Service, Unattended Retail and Vending. · A Customer Success Manager (CSM) is a product expert who supports customers as they transition from sales prospects to active users. · Your Key Responsibilities Wi ...

    Newton $70,000 - $130,000 (USD) per year

    5 days ago

  • Work in company

    Customer Success Manager

    Only for registered members

    We're seeking a motivated Customer Success Manager who will be responsible for developing customer relationships that promote customer retention, growth and loyalty. · The Customer Success Manager will be an extension of our clients' marketing and sales teams with the clear under ...

    Newton $67,000 - $73,000 (USD)

    1 month ago

  • Work in company

    Customer Success Manager

    Only for registered members

    We are seeking a motivated Customer Success Manager who will be responsible for developing customer relationships that promote customer retention growth loyalty.The Customer Success Manager will be an extension of our clients marketing sales teams providing strategic direction ta ...

    Newton $75,000 - $81,000 (USD)

    2 weeks ago

  • Work in company

    Customer Success Manager

    JEG Search LLC

    Summary: · Our client is a SaaS leader in Payments, Cashless Transactions, Self-Service, Unattended Retail and Vending. · A Customer Success Manager (CSM) is a product expert who supports SaaS customers as they transition from sales prospects to active users. · Your Key Responsib ...

    Newton $70,000 - $130,000 (USD) per year

    2 hours ago

  • Work in company

    Customer Success Manager

    Only for registered members

    We are seeking a motivated Customer Success Manager who will be responsible for developing customer relationships that promote customer retention, · growth and loyalty.This position is based in our Newton office or Washington DC office. · Drive customer engagement with Informa Te ...

    Newton $75,000 - $85,000 (USD)

    1 week ago

  • Work in company

    Customer Success Manager

    Only for registered members

    We are seeking a motivated Customer Success Manager who will be responsible for developing customer relationships that promote customer retention, growth and loyalty. The position is based in our Informa TechTarget, USA office.We are looking for someone to provide strategic direc ...

    Newton $75,000 - $81,000 (USD)

    2 weeks ago

  • Work in company

    Customer Success Manager

    Only for registered members

    Do you want to develop your career and make an impact in the fast-growth, fast-moving B2B technology space? At Informa TechTarget, you'll collaborate and grow alongside some of the industry's most respected experts. · ...

    Newton, MA

    2 weeks ago

  • Work in company

    Customer Success Manager

    Only for registered members

    · About Us · Boston Venture Studio, founded by Paul English (co-founder of Kayak), is building the next generation of productivity tools. Our current focus is , a Calendly alternative designed to simplify scheduling for busy teams. We are a fast-moving, early-stage startup, and ...

    Boston, MA $70,000 - $130,000 (USD) per year

    3 hours ago

  • Work in company

    Customer Success Manager

    Only for registered members

    We are seeking a motivated Customer Success Manager who will be responsible for developing customer relationships that promote customer retention, growth and loyalty. · Drive customer engagement with Informa TechTarget products; focusing adoption, expansion and renewal; · Onboard ...

    Newton $75,000 - $81,000 (USD) Full time

    2 weeks ago

  • Work in company

    Customer Success Manager

    Only for registered members

    +This position is based in our 275 Grove Street Newton, MA 02466 or th Street NW, Office NO. 04W178 Washington DC 20005 office. · We are seeking a motivated Customer Success Manager who will be responsible for developing customer relationships that promote customer retention, gro ...

    Newton $75,000 - $85,000 (USD) Full time

    1 week ago

  • Work in company

    Customer Success Manager

    Only for registered members

    · Company Description · Do you want to develop your career and make an impact in the fast-growth, fast-moving B2B technology space? · At Informa TechTarget, you'll collaborate and grow alongside some of the industry's most respected experts. You'll work with leading brands and b ...

    Grove St, Auburndale, MA , USA $70,000 - $130,000 (USD) per year

    4 hours ago

  • Work in company

    Enterprise Customer Success Manager

    Only for registered members

    The Federal Enterprise Customer Success Manager (E-CSM) is a critical role to deliver our next phase of growth in CyberArk. · As a Federal E-CSM at CyberArk, you will use your skillset to build key relationships, working closely with Directors/Managers of Security, · Security Eng ...

    Newton $101,000 - $148,000 (USD) Full time

    1 month ago

  • Work in company

    Enterprise Customer Success Manager

    Only for registered members

    The Federal Enterprise Customer Success Manager (E-CSM) is a critical role to deliver our next phase of growth in CyberArk.As a Federal E-CSM at CyberArk, you will use your skillset to build key relationships, working closely with Directors/Managers of Security, Security Engineer ...

    Newton $101,000 - $148,000 (USD)

    1 month ago

  • Work in company

    Customer Success Manager

    Only for registered members

    Lensa is a career site that helps job seekers find great jobs in the US. We are not a staffing firm or agency. Lensa does not hire directly for these jobs, but promotes jobs on LinkedIn on behalf of its direct clients, recruitment ad agencies, and marketing partners. Lensa partne ...

    Watertown $70,000 - $130,000 (USD) per year

    3 days ago

  • Work in company Remote job

    Customer Success Manager

    Only for registered members

    We are seeking a motivated Customer Success Manager who will be responsible for developing customer relationships that promote customer retention, growth and loyalty. · ...

    Newton, MA

    1 month ago

  • Work in company Remote job

    Customer Success Manager

    Only for registered members

    The Customer Success Manager works to cultivate customers for life. They act as internal champions on behalf of the Customer and externally, a trusted advisor. · Kick-off meetingsInstallation ticketsSuport and documentation accessCreate and deliver sales proposals and work orders ...

    Needham, MA

    1 week ago

  • Work in company

    Customer Success Manager

    Only for registered members

    · Company Description · Do you want to develop your career and make an impact in the fast-growth, fast-moving B2B technology space? · At Informa TechTarget, you'll collaborate and grow alongside some of the industry's most respected experts. You'll work with leading brands and b ...

    Grove St, Auburndale, MA , USA $70,000 - $130,000 (USD) per year

    6 days ago

  • Work in company

    Customer Success Manager

    Only for registered members

    The Customer Success Manager will assist in the development, building and maintaining of strong client relationships to ensure retention of clients. · Manage day-to-day client relationships including project plans status updates and meeting coordination. · ...

    Watertown $85,000 - $100,000 (USD) Full time

    1 week ago

  • Work in company

    Customer Success Manager

    Only for registered members

    · Company Description · Do you want to develop your career and make an impact in the fast-growth, fast-moving B2B technology space? · At Informa TechTarget, you'll collaborate and grow alongside some of the industry's most respected experts. You'll work with leading brands and b ...

    Grove Street, Newton, MA, United States $70,000 - $130,000 (USD) per year

    4 hours ago

Jobs
>
Customer success manager
>
Jobs for Customer success manager in Newton