Insurance Credit Analyst - Worcester, United States - Optum
Description
Opportunities with Reliant Medical Group, part of the Optum family of businesses. Join a community-based, multi-specialty, physician-led organization where you will work with talented peers on a common purpose: improving the quality, cost and experience of health care. Here, we focus on delivering the best patient care, rather than volume. Through innovation and superior care management, we support patients and your well-being as a team member. Join a team at the forefront of value-based care and discover the meaning behind
Caring. Connecting. Growing together.
If you are located in Worcester, MA you will have the flexibility to work remotely*, as well as work in the office as you take on some tough challenges.
Primary Responsibilities:
- Interact with customers to gather support data to ensure invoice accuracy and also work through specific billing discrepancies
- Provide input to policies, systems, methods and procedures for the effective management and control of the premium billing function
- Monitor outstanding balances and take appropriate actions to ensure clients pay as billed
- Manage the preparation of invoices and complete reconciliation of billing with accounts receivables
What makes this a special challenge? For one, we want to create a quality experience for every person we serve.
Also, you'll need to be researching and resolving problems before, during and after calls within a high volume, demanding environment.
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:
- An education level of at least a high school diploma or GED OR equivalent years of working experience
- Ability to multitask and to understand multiple products and multiple levels of benefits within each product
- Ability to work a 40 hour schedule within the operating hours of the site
Preferred Qualifications:
- 1+ years of experience in a related environment (i.e., office, administrative, clerical, customer service, etc.) using phones and computers as the primary job tools
- Experience in billing or collections
- All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy
- At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyoneof every race, gender, sexuality, age, _location_ and incomedeserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized _groups_ and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering _equitable_ care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission_._
- Diversity creates a healthier atmosphere: _OptumCare_ is an Equal Employment Opportunity/Affirmative Action employers and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law_._
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