Customer Service Representative - Ohio City, United States - 1-800-PLUMBER

1-800-PLUMBER Ohio City, United States

5 days ago

Description

Benefits:

401(k)
Competitive salary
Dental insurance
Employee discounts
Free food & snacks
Health insurance
Paid time off
Vision insurance

We are looking for a motivated individual to perform office duties. This will include answering calls, dispatching calls to technicians, basic accounting functions, and other office responsibilities. Basic computer skills are required for this position.
1-800-Plumber +Air of Cleveland is a local, family owned company with the customer in focus for everything we do.

Requirements:

Have a courteous and pleasant demeanor
Managing incoming calls and customer service inquiries
Identify customers' issues (plumbing or HVAC) and booking the job accordingly.
Utilize great communication skills to ensure the customer is satisfied and all needed information is received during the call.
Technician Scheduling & Dispatching
Handles Invoice Process
Perform clerical and mail processes
Additional duties as directed by owners/manager

Other requirements:

Clean Background
Pass Drug Test
Reliable Transportation
Ability to Multi-Task & Learn New Technology
Active Cell Phone
Valid Driver's License

Compensation: $ $20.00 per hour

1-800-Plumber +Air is the premier plumbing and HVAC company in your area that focuses providing unmatched service for our customers.

Here at 1-800-Plumber +Air, we have a Win/Win/Win model. First and foremost, it is important for our customers to win. Meaning, they get the quality of service that they deserve with the Honesty and Integrity that they want. Second, it is important that you win as being apart of our team. We will work together to make sure that we put a plan in place that allows you, as being apart of our team, to help you accomplish your goals. Third, is for we as the company to win. We know that when all 3 parties win, it creates for a fantastic experience and work environment.

Come be apart of a team that will help you grow and accomplish the goals and dreams that you have always wanted.

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to 1-800-Plumber Corporate.

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