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    Application Engineer Supervisor - Selma, United States - John H Carter CO

    John H Carter CO
    John H Carter CO Selma, United States

    1 week ago

    Default job background
    Description
    Essential Duties
    • Receive correspondence from external and internal customers which must be handled on a timely basis.
      • Task will include RFQ's, technical assistance/support, factory support, technical product support, delivery expediting,
    • Facilitate customer application requirements for their product selection, sizing, and assembly
    • Ensure that inside efforts are aligned with the production team
    • Support JHC accounting department with problem invoices, returns, and general customer account information
    • Understand and ensure that the JHC TCC (Total Customer Commitment) standards are upheld at all times
    • Work closely with and support the JHC product principals when required to do so
    • Attend and participate in required trainings
    • Participate in the after hour and weekend 'On-Call' rotation
    • Procure product and product information for customers
    • Be a team player, and work well as group
    • Accurately complete quotes, order entry, and purchase orders
    • Always build and cultivate solid relationships
    • This job is demanding in terms of knowledge skills, commitment, and all other job-related qualifications. Urgency and pressure for prompt, accurate results are routine. Multi-tasking and the ability to handle and manage interruptions is expected.
    • Regular and predictable attendance is essential for this position.
    Supervisory Responsibilities

    ☐No

    ☒Yes, please list direct report's titles

    Application Engineer – Flow Control

    Supervisory Duties:
    • Immediately address issues as they arise
    • Supervise staff and organize and monitor work processes
    • Train and develop employees
    • Plan, monitor and appraise job results
    • Evaluate performance and provide feedback
    • Help resolve employee issues and disputes
    PLEASE NOTE: John H Carter Company is not accepting unsolicited assistance from search firms/employment agencies for this employment opportunity. Please, no phone calls or emails to any employee of John H Carter Company about this opening. All resumes submitted by search firms/employment agencies to any employee at John H Carter Company via-email, the Internet or in any form and/or method without a validand executedsearch firm agreement in place for this position will be deemed the sole property of John H Carter Company; no fee will be paid in the event a candidate is hired by John H Carter Company as a result of the unsolicited referral or through other means.

    If you wish to become an approved agency to assist us in our employment efforts, please submit your request to
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