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    Application Engineer Supervisor - Selma, United States - John H Carter CO

    John H Carter CO
    John H Carter CO Selma, United States

    3 weeks ago

    Default job background
    Description
    Essential Duties

    Receive correspondence from external and internal customers which must be handled on a timely basis.
    Task will include RFQ's, technical assistance/support, factory support, technical product support, delivery expediting,

    Facilitate customer application requirements for their product selection, sizing, and assembly
    Ensure that inside efforts are aligned with the production team
    Support JHC accounting department with problem invoices, returns, and general customer account information
    Understand and ensure that the JHC TCC (Total Customer Commitment) standards are upheld at all times
    Work closely with and support the JHC product principals when required to do so
    Attend and participate in required trainings
    Participate in the after hour and weekend 'On-Call' rotation
    Procure product and product information for customers
    Be a team player, and work well as group
    Accurately complete quotes, order entry, and purchase orders
    Always build and cultivate solid relationships
    This job is demanding in terms of knowledge skills, commitment, and all other job-related qualifications. Urgency and pressure for prompt, accurate results are routine. Multi-tasking and the ability to handle and manage interruptions is expected.
    Regular and predictable attendance is essential for this position.
    Supervisory Responsibilities

    ☐ No

    ☒ Yes, please list direct report's titles

    Application Engineer – Flow Control


    Supervisory Duties:
    Immediately address issues as they arise
    Supervise staff and organize and monitor work processes
    Train and develop employees
    Plan, monitor and appraise job results
    Evaluate performance and provide feedback
    Help resolve employee issues and disputes


    PLEASE NOTE:
    John H Carter Company is not accepting unsolicited assistance from search firms/employment agencies for this employment opportunity. Please, no phone calls or emails to any employee of John H Carter Company about this opening.

    All resumes submitted by search firms/employment agencies to any employee at John H Carter Company via-email, the Internet or in any form and/or method without a validand executedsearch firm agreement in place for this position will be deemed the sole property of John H Carter Company; no fee will be paid in the event a candidate is hired by John H Carter Company as a result of the unsolicited referral or through other means.

    If you wish to become an approved agency to assist us in our employment efforts, please submit your request to

    #J-18808-Ljbffr
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