Cloud Support 1st Level Consultant - Morristown, United States - Titan Ventures
Description
About IONOS SE:
We are Europe's leading platform for cloud services and hosting solutions. We successfully support our customers in their business development. Our success is driven by over 4000 employees in multiple countries worldwide, fulfilling the needs and desires of our 8.5 million customers.
We are a brand of United Internet AG, a publicly traded company with around employees.
We promote the development of our employees and their diverse talents, interests, and languages.
What do we offer you?
- Hybrid work model with the option for remote work.
- Flexible working hours through trust-based working time.
- Subsidized cafeteria and various free beverages at some locations.
- Modern office spaces with excellent transportation connections.
- Various employee discounts for activities and products.
- Employee events such as summer and winter celebrations, as well as workshops.
- Numerous opportunities for further education and development.
- Various health offerings, such as sports and health courses.
What can you expect?
- You will take responsibility for technical support inquiries and ensure that they are resolved to the satisfaction of our customers.
- You will answer calls and emails in a positive, empathetic, and friendly manner
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