Office Coordinator - Oakland, United States - The Alliance For Community Wellness

The Alliance For Community Wellness
The Alliance For Community Wellness
Verified Company
Oakland, United States

3 weeks ago

Mark Lane

Posted by:

Mark Lane

beBee recruiter


Description

POSITION OVERVIEW:


The Office Coordinator acts as the central point of communication for Southland office by following office workflow procedures to ensure maximum efficiency; operates the main phone console, greet all callers and/or incoming visitors/clients, and performs routine administrative and personnel duties as assigned.

This role will uphold and champion the agency's mission, vision, and values and contribute to a collaborative and inclusive work culture.


Essential Job Functions and Responsibilities:


  • Monday
  • Friday 8:30 a.m.
4:30 p.m. (hours may vary; dependent on coverage needs)

  • Welcomes client and visitors by greeting them, in person or on the telephone, answering or referring inquiries
  • Directs visitors by maintaining employee and department directories; giving instructions
  • Keep front office space and reception area neat and clutter free
  • Keep office kitchen space area neat and clutter free
  • Answering phones and responding to client questions
  • Accept deliveries, sort, mark "received" and distribute mail, packages and faxes immediately
  • Distribute checks
  • Order and maintain inventory of office supplies
  • Maintain photocopy machine and keep it supplied with adequate paper/ink
  • Contributes to team effort by accomplishing related results as needed
  • Schedule meetings or reserve conference rooms for directors and managers.
  • Maintain the calendar schedules for the conference rooms
  • Provide support to the Director of Operations and Facilities and HR Department
  • Occasionally provide support to the HR Department and Finance Department
  • Maintain SWAG and PPE inventory and records
  • Ensure evacuation map and fire extinguishers are current
  • Set up staff in office or cubicle

Other

  • Attend trainings and participate in events relevant to key responsibilities
  • Track and regularly report on key metrics for responsible function areas
  • Leads and collaborate on special projects related to agency objectives as appropriate

QUALIFICATIONS & EXPERIENCE:


  • High School Diploma or GED or equivalent
  • Minimum 2 years' experience working in behavioral health environment as a receptionist or intake personnel.
  • Bilingual Spanish/English preferred
  • Knowledge of general office machines, telephone systems, fax machine, PDF operations, and other information systems.
  • Exercises extreme discretion with the ability to hold, balance and transmit public and confidential information needed by various parties.
  • Non-Profit and Community Based Organization experience highly desirable.
  • Demonstrates and models excellent "customer service" orientation, especially in the ability to interact with people at all levels within and outside the agency.
  • Thinks independently and can make informed decisions when needed.
  • Exercises extreme discretion with the ability to hold, balance and transmit public and confidential information needed by various parties.
  • Proficient using MS Office products, particularly Word, Excel, Outlook and PowerPoint.
  • Acquires or maintains proficiency in using Google Drive products, including Docs, Sheets, and Forms.
  • Valid CA Driver's license
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Auto insurance: Personal vehicle may be used for business related purposes; it is recommended you inform your auto insurance carrier.


BENEFITS:


  • Excellent Health benefits package for you and your family including:
  • Medical/dental/vision benefits with 95% employee & 80% dependent employer premium contribution and employer paid life insurance.
  • Vacation, 15 paid holidays, 12 paid sick days upon accrual
  • Employee Assistance Plan to support yours and your family's wellbeing and finances
  • 403(b) retirement plan
  • Worklife wellbeing & excellent work hours
  • Supportive/Collaborative work environment
  • Opportunities for Growth and Professional Development
  • License and Certification renewals reimbursed

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