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Gastonia

    Remote Client Relations Associate - Gastonia, United States - Why Knot Travel

    Why Knot Travel
    Why Knot Travel Gastonia, United States

    4 weeks ago

    Default job background
    Description
    Job Description

    About the job:
    This is a remote position.

    We are searching for highly self-motivated and entrepreneurial-minded people who will benefit from creating a flexible work schedule that has the potential to give the life-work balance you've always wanted.

    Workaround family commitments and have time for your passions. Live where you want and say goodbye to commuting.


    Duties and Responsibilities:
    Manage client relationships and provide exceptional customer service
    Assist clients in providing our services and offerings
    Respond promptly to client inquiries and concerns via email, phone, and chat
    Maintain accurate client records and update databases as needed
    Collaborate with the team to develop and implement strategies for improving client satisfaction and retention
    Contribute to the development of new client relationships and business opportunities
    Manage client accounts and ensure satisfaction
    Communicate with clients via phone, email, and chat
    Provide product and service information to clients
    Troubleshoot and resolve client issues
    Collaborate with team members to improve client experience

    Requirements


    Key Skills Required:
    Professional phone and email communication.
    No experience necessary, we will train you.
    The ability to work independently with full support of a team and training
    Need a laptop or smart phone and WI-FI
    Remote Opportunity

    Benefits

    Benefits

    Flexible Schedule
    Personal Website
    Daily Training Available
    Remote Opportunity

    #J-18808-Ljbffr
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