Event Manager - United States (Remote)

Grafana Labs is a remote-first, open-source powerhouse. There are more than 20M users of Grafana, the open source visualization tool, around the globe, monitoring everything from beehives to climate change in the Alps. The instantly recognizable dashboards have been spotted every ...

Job description

Grafana Labs is a remote-first, open-source powerhouse. There are more than 20M users of Grafana, the open source visualization tool, around the globe, monitoring everything from beehives to climate change in the Alps. The instantly recognizable dashboards have been spotted everywhere from a NASA launch and Minecraft HQ to Wimbledon and the Tour de France. Grafana Labs also helps more than 3,000 companies -- including Bloomberg, JPMorgan Chase, and eBay -- manage their observability strategies with the Grafana LGTM Stack, which can be run fully managed with Grafana Cloud or self-managed with the Grafana Enterprise Stack, both featuring scalable metrics (Grafana Mimir), logs (Grafana Loki), and traces (Grafana Tempo).

We're scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.

You may not meet every requirement, and that's okay. If this role excites you, we'd love you to raise your hand for what could be a truly career-defining opportunity.

The Opportunity:

As our Event Manager, you will be a key player in supporting our global events initiatives across the region, contributing to the overall success of our marketing efforts. You'll have an opportunity to work on a variety of customer facing events and learn best practices from stakeholders across the organization. Because you will work across multiple functions and projects in a fast-paced environment, an excellent eye for detail and ability to quickly master new concepts is essential. A positive attitude and willingness to take initiative are also critical to your success in this role. This position will provide a clear path to advance your career at Grafana, making it an excellent opportunity for career development.

What You'll Be Doing:

• Partner with the Global Events team to plan and execute a portfolio of virtual and in-person events, including owned user conferences and third-party sponsorships.
• Lead end-to-end event logistics, including venue sourcing and contracting, vendor coordination, booth design and setup, and on-site execution.
• Own event project management, maintaining detailed timelines, budgets, contracts, and vendor communications while ensuring alignment and visibility across stakeholders.
• Define and track event success metrics; deliver post-event analysis and translate insights into actionable improvements that increase performance and ROI.
• Create, review, and approve event assets such as signage, collateral, presentations, and registration experiences to ensure brand consistency and high-quality execution.
• Leverage and build AI and automation tools to improve planning efficiency, execution accuracy, and reporting processes.
• Identify risks early and resolve issues proactively, leading real-time problem solving and on-site decision making.
• Collaborate cross-functionally with marketing, sales, product, and regional teams to align event strategy with broader business objectives.
• Support global marketing swag programs, including vendor management, inventory oversight, and allocation strategy.
• Provide guidance to junior team members, contractors, and agency partners while remaining hands-on in execution.

What Makes You a Great Fit:

• Located in Eastern or Central timezone
• Bachelor's degree
• 3+ years of event marketing experience (hosted conferences and third party conferences).
• Willingness to travel by plane, approximately 40 percent.
• Excellent written and verbal communication skills with demonstrated ability to collaborate across global, cross-functional teams.
• Ability to work independently and collaboratively in a fast-paced environment.
• Proven ability to manage multiple concurrent events with competing deadlines and shifting priorities while maintaining quality.
• Strong organizational and time management skills, with the ability to anticipate needs and identify gaps.
• Demonstrated problem-solving and sound decision-making skills in fast-paced, ambiguous situations.
• Curiosity and adaptability in adopting new marketing technologies, including AI-driven tools.
• Proficiency in Zuddi or similar registration platforms and familiarity with Salesforce and preferred.

Bonus Points For:

• A positive, solutions-oriented mindset in high-pressure situations.
• Exceptional attention to detail and commitment to quality.
• Intellectual curiosity and a drive for continuous improvement.
• Initiative, ownership, and accountability for outcomes.
• Strong analytical and project management capabilities.
• Ability to assess results and recommend data-driven improvements.
• Flexibility and resilience in an evolving environment with competing priorities.
• A service-oriented approach and the ability to build strong, collaborative relationships with internal and external stakeholders.
• Practical experience applying AI tools to enhance research, analysis, and operational efficiency while maintaining rigorous quality control.

Compensation & Rewards:
In the US, the Base compensation range for this role is $112,072 - $134,486. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.

*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market's defined pay range & benefits at the beginning of the process.

Why You'll Thrive at Grafana Labs:

• 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
• Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment.
• Transparent Communication – Expect open decision-making and regular company-wide updates.
• Innovation-Driven – Autonomy and support to ship great work and try new things.
• Open Source Roots – Built on community-driven values that shape how we work.
• Empowered Teams – High trust, low ego culture that values outcomes over optics.
• Career Growth Pathways – Defined opportunities to grow and develop your career.
• Approachable Leadership – Transparent execs who are involved, visible, and human.
• Passionate People – Join a team of smart, supportive folks who care deeply about what they do.
• In-Person onboarding - We want you to thrive from day 1 with your fellow new 'Grafanistas' to learn all about what we do and how we do it. 
• Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable.

Equal Opportunity Employer: We will recruit, train, compensate and promote regardless of race, religion, color, national origin, gender, disability, age, veteran status, and all the other fascinating characteristics that make us different and unique. We believe that equality and diversity builds a strong organization and we're working hard to make sure that's the foundation of our organization as we grow.

Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.

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