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    Sr. ServiceNow Developer - Philadelphia, PA, United States - Galaxy i Technologies, Inc.

    Galaxy i Technologies, Inc.
    Galaxy i Technologies, Inc. Philadelphia, PA, United States

    2 weeks ago

    Default job background
    Technology / Internet
    Description



    TITTLE: Sr. ServiceNow Developer

    LOCATION: Philadelphia, PA

    W2 CONTRACT

    Skill : Service Now Developer

    Job Description:



    Technical/Functional Skills Service Catalog, Service Portal, Incident Management, Change Management, Problem Management, ITSM, Configuration Management (CMDB), Client Scripts, Catalog Client Scripts, UI Scripts, and UI Policies, Data Sources, Import Sets, and Transform maps, Configure application related fields, forms, views, email notifications, acceptance roles and access controls

    Roles & Responsibilities

    • Develops ServiceNow software solutions using JavaScript, Web Services
    • ITSM, Configuration Management (CMDB), Client Scripts, Catalog Client Scripts, UI Scripts, and UI Policies, Data Sources, Import Sets, and Transform maps
    • Strong math and analytical skills excellent oral and written communication skill
    • Analyze system performance issues and determine performance enhancements
    • Administration of Knowledge Base and Service Catalog
    • Configure out-of-the-box workflows and create/maintain custom workflows
    • Configure application related fields, forms, views, email notifications, acceptance roles and access controls
    • Integrate ServiceNow application(s) with third party systems/applications via APIs
    • Provides input to staff involved in writing and updating technical documentation such as user manuals
    • Prepares reports on analyses

    Generic Managerial Skills

    Education Engineering

    Qualifications

    8 years' ServiceNow experience with a focus on IT Service Management (ITSM)

    8 years' experience with the ServiceNow CMDB and how it supports other ITSM processes (e.g.: Incident, Problem, Change, and Asset Mgt.)

    Experience working with stakeholders to understand, document, and prioritize requirements for process and ServiceNow enhancements

    Experience defining and documenting governance processes and procedures and ensuring that the processes are followed

    NOTE: Interested candidates please share me you're updated resume to pooja at galaxyitech dot com or you can reachout me at Four Eight Zero Four Zero Seven Six Nine One Nine.

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