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Engineer, Field Service
6 days ago
Voith Group Georgia, United StatesSummary · : In this role, the incumbent is responsible for selling, quoting, planning, and managing field service scope of projects within budget, time, safety, and under consideration of all Field Service relevant aspects. · Responsibilities: · Develops concepts, execution pla ...
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Field Service Engineer
6 days ago
CivicMinds, Inc Georgia, United StatesLocation: Georgia /Alabama /Tennessee /California · Summary/Objective: · Under the supervision of the Area Service Manager, the incumbent is responsible for direct company's machine startup, repair service, and/or provides other technical assistance at the customer's facility to ...
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Field Service Representative
1 week ago
Standard Aero Georgia, United States Full timeField Service Representative · Build an Aviation Career You're Proud Of · Build your career with integrity by working at a company that doesn't just treat you like a number. You'll get the tools to do things right in a clean and safe work environment and the trust to fix any is ...
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Field Service Technician
1 week ago
Miller Resource Group Georgia, United StatesOne of the most respected burner and boiler manufacturers is seeking a Service Technician. They are a leader in the industry known for their innovation and excellence in providing high-quality boiler and burner solutions. · We're looking for a skilled Service Technician to handle ...
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Field Service Repair Technician
2 weeks ago
Buehler An ITW Company Georgia, United States Full timeJob Description · This key position will be responsible for providing after-sales and warranty service including installations, breakdowns, contract servicing, calibration and customer training for our wide range of servo-hydraulic and electro-mechanical products. This position w ...
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Field Service Repair Technician
4 weeks ago
Buehler An ITW Company Georgia, United States Full timeCompany Description · is a leading manufacturer of scientific equipment and supplies for use in material analysis. Over the past 80+ years, Buehler has established sales, manufacturing and laboratory services located throughout North America, Europe and Asia. Comprised of world- ...
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Field Services Engineer
2 weeks ago
Georg North America Georgia, United StatesWe are looking for a Mechatronics / Automation Engineer to strengthen our North American automation and controls engineering department with office location in Alpharetta, GA. The position requires 80-90% travel to various project sites. · Your tasks · You will support our team w ...
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Fiber Field Service Engineer
1 week ago
ANDRITZ AG Alpharetta, United StatesSelect how often (in days) to receive an alert: · Job title: · Fiber Field Service Engineer · Job family: · Project & Site Management · Business area: · Service · Contract location: · Alpharetta, GA, US · Location type: · Home-Office · Contract type: · Permanent · Every d ...
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Manager, National Field Service
2 weeks ago
American Honda Motor Alpharetta, United StatesWhat Makes a Honda, is Who makes a Honda · Honda has a clear vision for the future, and it's a joyful one. We are looking for individuals with the skills, courage, persistence, and dreams that will help us reach our future-focused goals. · At our core is innovation. Honda is co ...
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Manager, National Field Service
2 weeks ago
Honda Alpharetta, United StatesManager, National Field Service - Marine · Requisition ID: 2424 · Location: · Alpharetta, GA, US, 30005 · Workstyle: Onsite · Shift: 1st · Salary Range: $100, $151,000.00 · What Makes a Honda, is Who makes a Honda · Honda has a clear vision for the future, and it's a joyful one. ...
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Manager, National Field Service
2 weeks ago
American Honda Motor Alpharetta, United StatesWhat Makes a Honda, is Who makes a Honda · Honda has a clear vision for the future, and its a joyful one. We are looking for individuals with the skills, courage, persistence, and dreams that will help us reach our future-focused goals. · At our core is innovation. Honda is con ...
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Fiber Field Service Engineer
2 weeks ago
Andritz Alpharetta, United StatesEvery day, ANDRITZ continues to deliver successful innovative solutions to our customers globally. Why are we so successful? Because we are passionate and love what we do We are at the forefront of future engineering technologies, with solutions that ensure the success of our cli ...
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Offshore Field Service Technician
4 weeks ago
ABB LTD Georgia, United StatesOffshore Field Service Technician · Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all di ...
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Indigo Field Service Engineer
2 weeks ago
Insight Global Alpharetta, United StatesJob Description · A priority client of Insight Global is looking for a qualified Field Service Technician. This individual must be mechanically oriented with a love for hands-on, physical labor. They will be traveling around the Alpharetta area working on Indigo Style, Industrial ...
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Field Service Technician
3 weeks ago
Prevalent Group Georgia, United StatesPosition · Field Service Technician – full-time/permanent position · Remote position · Military encouraged/ Veteran friendly · The Company · Global leader within the packaging industry designs and manufactures equipment to identify products, trace products, and protect company br ...
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Field Services Engineer
4 weeks ago
Andritz Alpharetta, United StatesJob Overview · The employee in this role performs field service jobs (technical supervision for work crews, equipment inspections, equipment installations, in-field repairs) with the goals of proper execution and customer satisfaction. The role will have the primary responsibili ...
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Field Services Engineer
3 weeks ago
Andritz Alpharetta, United StatesJob Overview · Please make an application promptly if you are a good match for this role due to high levels of interest. · The employee in this role performs field service jobs (technical supervision for work crews, equipment inspections, equipment installations, in-field repai ...
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Field Service Technician
2 weeks ago
eTeam Inc. Alpharetta, United StatesCandidate needs to have electrical and mechanical skills. Experience with Indigo press Series 3,4,5 - Sheetfed and Web. · Provide Customer with overview of installation activity, site-specific information and access to appropriate contacts. · Handle Customer-relation problems pro ...
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Field service tech
3 weeks ago
TRC Talent Solutions Alpharetta, United StatesJob Description · Job DescriptionMain Tasks · • Primary - On-site service and maintenance · • Secondary - Office-based technical support and service · • Demo/back-up equipment logistics - Handling demo-shipments/inventory · • Post-sales system installation support and customer t ...
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Epam Georgia, United StatesDescription · The role involves participating in the implementation of Microsoft Dynamics Finance & Operations solutions as part of our Digital Supply Chain Transformation Program. You will be responsible for process analysis, gathering business requirements, conducting impact a ...
Engineer III, Field Service - Georgia, United States - Thermo Fisher Scientific
Description
As part of the Thermo Fisher Scientific team, you'll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier, cleaner and safer. We provide our global teams with the resources needed to achieve individual career goals while helping to take science a step beyond by developing solutions for some of the world's toughest challenges, like protecting the environment, making sure our food is safe or helping find cures for cancer.
Territory: Primarily covers Georgia, Alabama, Mississippi, and Louisiana
Location/Division Specific Information
Unity Lab Services, a part of Thermo Fisher Scientific, provides integrated solutions, instrument, and enterprise services to our customers.
Discovert Impactful Work
The Engineer III Field Service Engineer is responsible for managing all aspects of field service support and customer relationship management including but not limited to: installation, repair, preventative maintenance, and instrument qualification. The Engineer II Field Service Engineer will be customer oriented, an advocate for Thermo Fisher Scientific, and eager to drive growth.
A Day in the Life
Perform on-site installation, repair, preventative maintenance, and qualification of instrumentation
Must be client-focused, working in conjunction with Professional Services and outsourcing functions.
Must be proficient with the use of customer management software to track service calls, manage parts inventories, and complete job tasks.
Reviews reports and documentation from customers and inspects malfunctioning product to determine nature and scope of problem.
Analyzes review and inspection findings to determine source of problem, and recommends repair, replacement, or other corrective action.
Coordinates problem resolution with engineering, customer service, and other personnel to expedite repairs.
Analyzes instrument generated chemistry and performance reports of technical issues to recommend factory modifications that eliminate future events of the same issue.
Provides a communication link between the customer and the company to help ensure that effective service is provided to the customer.
Develops and conducts training on the safe operations of the equipment and demonstrates skills to trainees, including both team members and customers (Chemists).
Show and demonstrate progression in training and certification for advanced products.
Other duties may be assigned.
Keys to Success
Education
Bachelor's Degree in Chemistry, Sciences or related field preferred
Experience
0-2 years hands-on experience as a Service Engineer is preferred, particularly working with analytical instrumentation
Hands-on experience with Gas Chromatography, Liquid Chromatography, Ion Chromatography, Mass Spectrometry instrumentation (GC, HPLC, IC, MS) preferred
Knowledge, Skills and Abilities
Effective communication skills and establishing good customer rapport are essential
Ability to prioritize service requests and produce clear and concise documentation
Physical Work Requirements:
Must be available for travel daily as required, and up to 50% overnight travel
Must be able to lift 40 lbs.
Must be able to stand for long periods of time
Must be able to work overtime
Must have a valid driver's license
Our Mission is to enable our customers to make the world healthier, cleaner and safer. Watch as our colleagues explain 5 reasons to work with us. As one team of 100,000+ colleagues, we share a common set of values - Integrity, Intensity, Innovation and Involvement - working together to accelerate research, solve complex scientific challenges, drive technological innovation and support patients in need. #StartYourStory at Thermo Fisher Scientific, where diverse experiences, backgrounds and perspectives are valued.
