Service Assistant - Perry, FL, United States - Oceanic Ventures

James Miller

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James Miller

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Freelance
Description
**We are a Mercedes-Benz and smart dealership with locations in Baden-Baden, Nagold, Calw, Gaggenau, Rastatt, Herrenberg, Ulm, Neu-Ulm, and Laichingen, currently employing over 740 employees. At our Nagold location, we also carry the ŠKODA brand and are a VW service partner.


Seize your opportunity:


Do you love interacting with people and have a passion for Mercedes-Benz and smart automobiles? Then join us We are currently offering a position as a Service Assistant (m/f/d) to strengthen our service team.


A glimpse into your work environment:

  • You approach customers in an open and friendly manner, take their wishes and questions seriously, and embody customer orientation and service quality at the highest level.
  • You value the reception and care of our customers. You are their first personal point of contact and the face of the dealership.
  • You handle electronic workshop orders, organize possible trips for customers, and support the service advisors.
  • You confidently handle all customer concerns and create the highest level of customer satisfaction with solutions.
  • You support the invoicing and complaint management process in the service process.

Who we are looking for:


  • You have a commercial or technical vocational training and ideally have experience in customer service.
  • Together with your team, you ensure that our customers have everything they need from vehicle dropoff to return. You not only keep things together behind the

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