Client Support Analyst - Houston, United States - U.S. Legal Support

U.S. Legal Support

Verified Company

Houston, United States

3 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

Are you customer service driven, can communicate effectively and adaptable? Do you like to problem solve and have a desire to help people?

If you possess these qualities, consider joining our legal service team
in onsite role in one of our office in_ Houston, Texas _

Client Support
Analyst
Job Functions:

Answer customer phone calls professionally, providing the highest level of service
Act as a liaison with other Operations departments to obtain the necessary information to respond to customer inquiries or resolve customer issues.
Assign resources for process service needs and follow through until completion
Act as backup to the office coordinator, cover the office/front desk as needed
When clientfacing; greet clients, connect hybrid proceedings via Zoom, scan, make copies, receive exhibits, etc.

Perks and Benefits
We provide our Client Support Analyst with family and pet-friendly benefits, including Medical, Dental, Vision, Parental Leave, LifeLock, fun activities and much more

Requirements:

All you need to be a Client Support Analyst is 3 years of relevant work experience. A high school diploma or equivalent is required. Prior administrative/office experience a plus