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    Account Resolution Specialist - Overland Park, United States - Shamrock Trading Corporation

    Shamrock Trading Corporation
    Shamrock Trading Corporation Overland Park, United States

    2 weeks ago

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    Description
    Company Overview

    Ryan Transportation, a Shamrock brand, is a third-party logistics company specializing in freight brokerage services and managed transportation. Our services have helped companies throughout North America take control of their shipping and improve their supply chains.

    Shamrock Trading Corporation is the parent company for a family of brands in transportation services, finance and technology.

    Headquartered in Overland Park, KS, Shamrock is frequently recognized among the "Best Places to Work" in Kansas City and Chicago and was most recently recognized as one of America's top 100 "Most Loved Workplaces" by Newsweek.

    We also have offices in Atlanta, Chicago, Dallas, Ft. Lauderdale, Houston, Laredo, Nashville and Phoenix.

    Responsibilities

    Ryan Transportation and Shamrock Trading Corporation are looking for an Account Resolution Specialist.

    Responsibilities include but are not limited to:
    Research open receivables on low volume accounts
    Work directly with customers via phone and email to resolve invoice/credit issues
    Work internally with Account Managers to resolve customer issues and concerns
    Answer incoming accounting phone calls
    Respond to general customer inquiries and requests.
    Generate account statements
    Manage and maintain numerous payment service portals
    Keeping accurate records and reporting on collection activity
    Qualifications

    One to two years of experience in an administrative, billing or collections environment
    Proficient in Microsoft Office Products
    High energy and ability to multi-task
    Ability to work in a high volume, fast-paced environment.
    Ability to effectively prioritize tasks and to manage time effectively
    Requires ability to effectively interact and communicate with all levels of employees, managers, and customers
    Benefits Package

    At Shamrock we hire bright, ambitious people and give them the tools they need to be successful.

    By investing in training and development, we hope to become a long-term career for employees, where there are always opportunities for advancement.

    Shamrock also offers a premier set of benefits for employees and their families:


    Medical:
    Fully paid healthcare, dental and vision premiums for employees and eligible dependents

    Work-Life Balance:
    Competitive PTO, paid leave policies andeligibility for work from home opportunities after a 90 day introductory period

    Financial:
    Generous company 401(k) contributions and employee stock ownership after one year

    Wellness:
    Onsite gym, jogging trail and discounted membership to nearby fitness center
    #LI-DT1 #LI-Onsite #ryantransportation

    #J-18808-Ljbffr
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