Account Resolution Specialist - Overland Park, United States - Knewin

Description

Company Overview

u00A0u00A0u00A0 u00A0u00A0u00A0 u00A0u00A0u00A0u00A0u00A0 u00A0u00A0 u00A0u00A0u00A0u00A0u00A0 Ryan Transportation, a Shamrock brand, is a third-party logistics company specializing in freight brokerage services and managed transportation.

Our services have helped companies throughout North America take control of their shipping and improve their supply chains.u00A0 u00A0u00A0u00A0u00A0 u00A0u00A0u00A0u00A0u00A0 u00A0u00A0u00A0u00A0 u00A0u00A0u00A0u00A0u00A0 Shamrock Trading Corporation is the parent company for a family of brands in transportation services, finance and technology.

Headquartered in Overland Park, KS, Shamrock is frequently recognized among the u201CBest Places to Worku201D in Kansas City and Chicago and was most recently recognized as one of Americau2019s top 100 u201CMost Loved Workplacesu201D by Newsweek.

We also have offices in Atlanta, Chicago, Dallas, Ft. Lauderdale, Houston, Laredo, Nashville and Phoenix. u00A0u00A0u00A0u00A0u00A0u00A0 u00A0u00A0u00A0u00A0u00A0 u00A0 u00A0u00A0u00A0u00A0u00A0

Responsibilities

u00A0u00A0 u00A0u00A0u00A0u00A0u00A0 u00A0u00A0u00A0u00A0u00A0 Ryan Transportation and Shamrock Trading Corporation are looking for an Account Resolution Specialist.

Responsibilities include but are not limited to:
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Research open receivables on low volume accounts
Work directly with customers via phone and email to resolve invoice/credit issues
Work internally with Account Managers to resolve customer issues and concerns
Answer incoming accounting phone calls
Respond to general customer inquiries and requests.
Generate account statements
Manage and maintain numerous payment service portals
Keeping accurate records and reporting on collection activity
Qualifications

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One to two years of experience in an administrative, billing or collections environment
Proficient in Microsoft Office Products
High energy and ability to multi-task
Ability to work in a high volume, fast-paced environment.
Ability to effectively prioritize tasks and to manage time effectively
Requires ability to effectively interact and communicate with all levels of employees, managers, and customers
Benefits Package

u00A0u00A0u00A0u00A0 u00A0u00A0 At Shamrock we hire bright, ambitious people and give them the tools they need to be successful.

By investing in training and development, we hope to become a long-term career for employees, where there are always opportunities for advancement.

Shamrock also offers a premier set of benefits for employees and their families:
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Medical:
u00A0Fully paid healthcare, dental and vision premiums for employees and eligible dependents

Work-Life Balance:
u00A0Competitive PTO, paid leave policies andu00A0eligibility for work from home opportunities after a 90 day introductory period

Financial:
u00A0Generous company 401(k) contributions and employee stock ownership after one year

Wellness:
u00A0Onsite gym, jogging trail and discounted membership to nearby fitness center
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