Senior Manager, Field Excellence and Operations - Needham, MA, US

Only for registered members Needham, MA, US, United States

1 week ago

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Job summary

The Senior Manager Field Force Effectiveness & Commercial Systems is responsible for enabling and optimizing field execution through ownership of commercial platforms operational programs compliance-driven processes and field operations training. This role serves as the primary business lead for Veeva CRM and Salesforce Marketing Cloud ensuring systems data and policies are clearly understood consistently applied effectively adopted by the field organization. The role partners closely with Sales Market Access Marketing IT Compliance Legal Training to support launch execution ongoing commercialization.

Responsibilities

  • Serve as the business owner for Veeva CRM overseeing system configuration enhancements releases ongoing optimization across four field-facing teams.
  • Manage CRM roadmaps integrations user access data quality governance.

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