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    Guest Service Agent - New York, United States - Qonten

    Qonten
    Qonten New York, United States

    1 week ago

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    Description

    **Guest Service Agent**

    | Fri, 25 Feb :38:15 GMT

    Secure guests' valuables in hotel safe or safe-deposit boxes, if not available in guest rooms. Front Desk Supervisor or Sales Coordinator Front Office Manager or Sales Manager. Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards. Register and assign guests to hotel rooms.

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    For more information please click the link below

    **part time**

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    | 1 hour ago Anticipate and address guests service needs. Communicate parking procedures to guests/visitors. Immediately resolve any guest problems to their satisfaction.

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    | 1 hour ago Please remember we are a hotel: we're around when other folks are taking time off, so weekend and holiday flexibility is always a plus.

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    | 2 hours ago Your salesmanship and customer service techniques will be put to great use in this role as you will be helping guests plan their vacation while ensuring that

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    | 3 hours ago Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction. Register and assign guests to hotel rooms.

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    | 4 hours ago Holds an understanding of hotel products and guest services (i.e. lifestyle full service resort etc). Front Desk Agents are responsible for greeting and

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    | 41 minutes ago Follow established procedures for "walking" guests Accommodate room changes expediently Handle guest complaints according to the six step procedures,

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    | 3 hours ago Previous customer service experience preferred. We are looking for enthusiastic, friendly customer service professionals Scheduling flexibility is a must.

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    | 2 hours ago Act as the host providing guests with a full range of individualized service during a hotel stay. Be aware of guest satisfaction scores and work toward

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    | 3 hours ago The hotel front desk agent is often the first person to interact with guests, providing exceptional customer service.

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    | 3 hours ago The hotel front desk agent is often the first person to interact with guests, providing exceptional customer service. 5325 Avion Park Drive Tampa FL.

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