Medical Receptionist-bilingual in Spanish - Mount Prospect, United States - Sinus and Snoring MD/ENT Family Clinic
Description
Salary Range:
$19 to $21 hour
Location:
Mount Prospect and Lombard
JOB SUMMARY:
Medical Receptionist are the first point of contact with the office and are responsible for providing positive patient experience over the phone and in person.
DUTIES:
- Welcome patients by greeting them in person or on the telephone.
- Perform daily opening and closing checklists.
- Participate in daily office cleaning duties.
- Answers phones in a warm and friendly manner. Assists or direct caller as needed.
- Schedules patient appointments in accordance with practice's protocol and provider's schedule.
- Registers patient by collecting accurate demographic and insurance information.
- Instructs patient on registration forms, as needed.
- Scan patient paperwork, consents, and medical records.
- Prepare charts for daily appointments.
- Check in duties, including scan insurance cards and valid id's, distribute and receive paperwork.
- Check out duties, including schedule followup appointments, review prescribed medications, create and print orders, schedule surgeries.
- Stamp, open, and distribute or scan mail.
- Call patients for appointment reminders.
- Request and send medical records.
- Prepare laboratory samples in paperwork for pickup.
- Check outdoor HST bins and mailbox.
- Assist in training of new staff.
- Recognizes and utilizes safety precautions and procedures in adherence to established standards of infection control.
- Participates in Quality Assurance activities.
- Assumes responsibility for attending staff meetings and inhouse inservices.
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