Employment Program Manager I - Alameda County, CA, United States - Employment Development Department

Employment Development Department
Employment Development Department
Verified Company
Alameda County, CA, United States

3 weeks ago

Mark Lane

Posted by:

Mark Lane

beBee recruiter
Description

THIS POSITION MAY BE ELIGIBLE FOR A HYBRID WORK SCHEDULE. THE AMOUNT OF TELEWORK IS AT THE DISCRETION OF THE DEPARTMENT AND IS SUBJECT TO CHANGE AS BUSINESS NEEDS ARISE.


Under the direction of the Unemployment Insurance (UI) Center Section Manager or Alternate Manager, supervises a unit of staff performing the duties of Employment Program Representatives involved in determining claimant eligibility for UI benefits by conducting fact-finding interviews, responding to inquiries, and performing claim processing activities in accordance with laws, regulations, policies and precedent decisions.

Will provide prompt, accurate and courteous customer services to internal and external customers; may conduct training or assist as a mentor.

Monitors all staff functions.

Involves staff in the continuous process improvement of the various functions by using the methodology of Total Quality Management (TQM).

Prepares and submits related reports in a timely manner.


Leads and involves staff in the implementation of the Employment Development Department's (EDD) policies and procedures, new programs and program changes; has responsibility for office administration including budget, personnel, payroll, staffing, space planning and organization.

Applies equal employment opportunity policies in all aspects of promotion, training, and assignment of duties.

Travel and/or overtime may be required.

This position is headquartered in downtown Oakland and may be eligible for rotational telework under EDD's telework policy. Employees are required to report to the headquarter office in Oakland.

Travel expenses to and from the headquarter office are the responsibility of the employee.***You will find additional information about the job in the
Duty Statement.

Working Conditions

Visa Sponsorship

This position is not eligible for visa sponsorship.

Applicants must be authorized to work in the US without the need for visa sponsorship by the start date of employment.

Office/Cubicle.

Minimum Requirements

You will find the Minimum Requirements in the Class Specification.

  • EMPLOYMENT PROGRAM MANAGER I
Additional Documents

  • Job Application Package Checklist
  • Duty Statement
Position Details


Job Code #:


  • JC433063
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Position #(s):

-
Working Title:


Employment Program Manager I

Classification:


  • EMPLOYMENT PROGRAM MANAGER I
$6, $7,701.00

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# of Positions:

  • 1
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Work Location:


  • Alameda County
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Telework:


  • Hybrid
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Job Type:


  • Permanent, Full Time
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Work Shift:


  • 8:00am 5:00pm
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Work Week:


  • Monday-Friday
  • Department Information
  • The Employment Development Department (EDD) is one of the largest State departments with employees at hundreds of service locations. For more than 70 years, the EDD has connected millions of job seekers and employers in an effort to build the economy of the Golden State. In order to continue our mission, we are constantly looking for the best and the brightest to join our ranks. Working at EDD presents many opportunities. If you strive to make a difference, we invite you to seek a career with EDD.
  • Special Requirements
  • Clearly indicate the Job Code #, Position Number and the Classification Title of this position in the "Examination or Job Title(s) For Which You Are Applying" section located on Page 3 of your State Examination/Employment STD Form 67
  • Clearly indicate the basis of your eligibility (list, transfer, reinstatement, etc.) in the "Explanations" section located on Page 3 of your State Examination/Employment Application STD Form 67
  • Remove and do not submit the "Equal Employment Opportunity" questionnaire (Page 10) with your completed State Examination/Employment Application STD Form 678. This page is for examination use only.
  • Do not include your full Social Security Number on your documents and/or do not provide any LEAP information.
Application Instructions

Final Filing Date: 5/30/2024

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Who May Apply

Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process.

Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).
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How To Apply
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Address for Mailing Application Packages
Employment Development Department

  • Attn: Job Control #433063
  • Human Resource Services Division, MIC 54
  • PO Box 826880
  • Sacramento, CA

Address for Drop-Off Application Packages
Employment Development Department

  • Attn: Job Control #433063
  • EDD/Human Resource Services Division (6th floor solar)
-722 Capitol Mall

  • Sacramento, CA
95814

-08:00 AM - 04:30 PM


Required Application Package Documents

  • Resume is optional. It may be included, but is not required.


Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview.

The request should be made at the time of contact to schedule the i
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