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    Network Operations Center - Hartford, United States - Resource Logistics

    Resource Logistics
    Resource Logistics Hartford, United States

    1 week ago

    Default job background
    Description
    What are the top skills required for this role?
    NOC Operation

    Job Description/ Responsibilities


    • Monitor the network utilizing the VMWARE SMARTS, NNMi, ARX, Splunk, and ServiceNow platforms.
    • Provide level 2 troubleshooting and support for the Juniper switch and CISCO WAN infrastructure.
    • Provide level 2 troubleshooting and support for the Ivanti remote worker infrastructure.
    • Solid communication and technical skills working with vendors including Lumen and Telecommunication and vendor partners including Kyndryl, EXL, and Cognizant and more on problems and changes through to resolution.
    • Implement DNS and F5 changes.
    • Review firewall logs for blocks and accepts as part of troubleshooting.
    • Assist with network configuration in support of major projects.
    • Assist with moves, adds, and changes.
    • Be flexible in learning and using network performance tools including Riverbed's ARX platform.
    • Cisco and Juniper Certification a plus.
    • Knowledge of ServiceNow a plus.
    • Knowledge of APC Uninterruptible Power Supplies (UPS) and EcoStruxure IT Expert monitoring software a plus.
    • Knowledge of Out of Band (OOB) management (CDI OBM) a plus.
    • Knowledge of Visio a plus.
    • Knowledge of Aruba Edge Connect SD-WAN a plus.
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