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Senior Physician
3 weeks ago
Omega Dynamics Calmar, United StatesFor a valued client, a primary and regular supplier in North Rhine-Westphalia, we are currently seeking a Senior Physician (m/f/d) for Anesthesiology and Operative Intensive Care Medicine in full-time. · The hospital, which is an academic teaching hospital, has approximately 10 b ...
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Energy technician
3 weeks ago
Radiant Enterprises Waucoma, United StatesAre you looking for an interesting, varied and challenging job in which you can work independently, determine your own processes, be close to the customer and have a supportive team behind you? Then you've come to the right place at HELDELE. We are one of the leading service prov ...
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Training for Commercial Specialist m/f/d
3 weeks ago
Quantum Ventures Protivin, United StatesTraining as a commercial specialist m/f/dWhat you can look forward to · A qualified program for high school graduates · 3 years - 3 certifications from the IHK · You will start with a two-year training as a retail merchant. After successfully completing this phase, you will quali ...
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Nexus Innovations Protivin, United StatesIn the middle of it all. Working together with renowned experts. We are the largest municipal hospital operator in Germany with over 100 specialized clinics, nursing facilities, and institutes. Help shape the healthcare of tomorrow in our vibrant capital city. · Join us as · Seni ...
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Area Scouts Wind/Photovoltaic
5 days ago
Velocity Ventures Ridgeway, IA, United States FreelanceAs a land scout, you are a key component in the growth of our wind energy and solar park projects in Ridgeway, IA. You will independently approach landowners, tenants, and other local stakeholders. In close collaboration with our development team, you will negotiate contracts to ...
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Apex Ventures Ridgeway, IA, United States Freelance**Location: Ridgeway, IA:** · **BECOME PART OF OUR SUCCESS** · As one of the leading manufacturers of tools, stamped parts, and metal-plastic components, our client is a driving force in the mobility, electronics, and industrial sectors. Our client is a family-owned company with ...
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Behavior Interventionist
1 week ago
Intercare Therapy Union City, United States& Requirements · Press space or enter keys to toggle section visibility · Description · INTERCARE is now HIRING for ENTRY LEVEL positions in the Bay Area · ENJOY FLEXIBLE HOURS & PAID TRAINING · $500 Sign-On Bonus · Compensation: $18.50-$24.50 per hour - Full time, Part time ...
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Manager of Enterprise Applications
3 weeks ago
Insight Global Union City, United StatesPosition Overview: · The Enterprise Applications Manager is responsible for leading a team of business analysts and technology specialists in the design, development, and support of business applications. The manager is an active thought partner with the business community and an ...
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Skyline Enterprises Lawler, United StatesIT Specialist for System IntegrationDESIGN IT SOLUTIONS - START YOUR APPRENTICESHIP WITH US · WE ARE CONTINUING TO GROW - · GROW WITH US · Because we are looking for a dedicated apprentice for the 2024 training year who fits this job description. · Are you looking for an apprenti ...
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Maintenance Supervisor
1 week ago
United States Pipe and Foundry Company, Inc. Union City, United StatesWhy Join Our Team? · Do you want to be part of a team that is making a positive difference in lives all across the globe? Do you want to be part of a culture where you are recognized, respected, and rewarded for a job well done? U.S. Pipe has been providing quality water and wast ...
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Technical draftsman
3 weeks ago
NebulaWorks Lawler, United StatesThe Mobile Energy Rental Service GmbH is a specialist in customized mobile infrastructure solutions. We offer a comprehensive portfolio of generators, distribution systems, cables, and qualified personnel to realize temporary infrastructures of any size. Our services range from i ...
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IT Service Specialist
3 weeks ago
Cascade Innovations Lawler, United StatesSIGNAL IDUNA is one of the top service insurers in Germany. One of the core competencies of our financial subsidiary, SIGNAL IDUNA Bauspar AG, is the provision and management of real estate loans. In addition, we offer our customers a variety of savings and financing products for ...
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Leasing Intake Associate
1 week ago
MidPen Housing Corporation Union City, United StatesWHY MIDPEN · At MidPen, we build communities that change lives. Since 1970, we have been committed to our mission: to provide safe, affordable housing of high quality to those in need; establish stability and opportunity in the lives of residents; and foster diverse communities t ...
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Behavioral Medicine Specialist Psychology
3 weeks ago
Kaiser Permanente Union City, United StatesJob Summary: · In a Consultant-Liaison role, evaluates and diagnosis Health Plan members seen in primary care who have mental disorders or behavioral conditions that affect or are a consequence of their medical condition. · Essential Responsibilities: · Utilizes principles of Hea ...
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Per Diem
6 days ago
Talenz Healthcare Union City, CA, United StatesTalenz Healthcare is seeking a per diem / prn Speech Language Pathologist for a per diem / prn job in Union City, California. · Job Description & Requirements · Specialty: Speech Language Pathologist · Discipline: Therapy · Duration: Ongoing · Employment Type: Per Diem · Per Diem ...
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Per Diem
1 week ago
Talenz Healthcare Union City, CA, United StatesTalenz Healthcare is seeking a per diem / prn Speech Language Pathologist for a per diem / prn job in Union City, California. · Job Description & Requirements · Specialty: Speech Language Pathologist · Discipline: Therapy · Duration: Ongoing · Employment Type: Per Diem · Per Diem ...
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Per Diem
3 weeks ago
Talenz Healthcare Union City, CA, United StatesTalenz Healthcare is seeking a per diem / prn Speech Language Pathologist for a per diem / prn job in Union City, California. · Job Description & Requirements · Specialty: Speech Language Pathologist · Discipline: Therapy · Duration: Ongoing · Employment Type: Per Diem · Per Diem ...
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Sap Finance Control Consultant
3 weeks ago
Infoshare Systems Union City, United StatesJob Title: SAP Finance and Controlling (FICO) Specialist/ FICO Business Analyst · Location: Union city, CA office · Duration: 3-6 months contract to hire · Startdate : ASAP. · Skills: Accounting, Accounts Receivable, Accounts Payable, Asset Management, General Ledger, Internal Or ...
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Clinical Psychologist
1 week ago
Kaiser Permanente Union City, United StatesJob Summary: · Provides mental health assessment, diagnosis, treatment and crisis intervention services for adult and/or child members who present themselves from psychiatric evaluation with a broad range of mental health needs. Collaborates with treating physician, psychiatric a ...
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Per Diem
1 week ago
Talenz Healthcare Union City, United StatesJob Description · Talenz Healthcare is seeking a per diem / prn Speech Language Pathologist for a per diem / prn job in Union City, California. · Job Description & RequirementsSpecialty: Speech Language Pathologist · Discipline: Therapy · Duration: Ongoing · Employment Type: Per ...
End User Support Specialist - Union City, United States - Servsys Corporation
Description
Overview
The Technician is the first point of contact for the business partners of ETP. As such the Technician answers incoming calls, processes emails and web tickets and tracks all information in the ITSM tool. This includes software, hardware, network, telecommunication systems and basic desktop support matters. In the role, our technicians are responsible for determining the issue, escalating as required, working through a remedy, and then resolving the problem (either personally or through the broader ETP team). Individuals in this position may also install software, updates and upgrades on the computers, workstations and network. Technicians have direct access to our business and third-party community and are expected to treat these relationships with quality, care, and empathy that is consistent with the ETP.
Duties and Responsibilities
Participate in on call rotation
Provide accurate and timely updates to work tickets, incidents, and outages
Develop a command of ITIL service management practices and customization.
Learn and develop expertise in in-scope applications and platforms for areas supported (e.g., functionality,
data, reporting, administration, etc.)
Receive, ticket, and route end user support issues
Complete issue resolution
Document all support outcomes, including resolution and notes
Participate in updating service policies and procedures (where needed)
Assist with commercial and custom system testing and debugging (new releases, features, etc.)
Communicate status of issues to users (verbally or digitally)
Learn and develop expertise in in-scope applications
Provide the support to resolve incidents
Maintain awareness of SGWS system environment to ensure the highest level of service and support to the
organization
Support and maintain knowledgebase with current standards and resolution procedures
Minimum Qualifications
Bachelors or Technical Degree (computer science, information systems, software engineering or other industry related curriculum).
Strong communications skills (written and verbal)
Demonstrated patience and empathy for user community
Ability to follow instructions
Strong networking skills, including an ability to leverage relationships to solve problems
Strong problem-solving skills
Strong time management skills (i.e. works efficiently)
Delivers Results
Change agent
Collaboration/Teamwork
Critical Thinking
Analytical Skills
Ability to work within a team environment as well as independently
Ability to understand application portfolio as well as how the different systems contribute to daily
business operations
Preferred Qualifications
Possess entry level industry certification(s)
Excellent verbal / written communication skills, strong attention to detail
Ability to analyze and solve problems, think outside of the box and grasp technical concepts
Ability to combine information or data to find relationships among seemingly unrelated events
Familiarity with ITIL concepts
Experience with ServiceNow or other support management software
Experience with Telephony tool
