Project Coordinator - Muskegon, United States - Lakeside Surfaces LLC

Mark Lane

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Mark Lane

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Description

Reports To:
Project Coordination Manager


FLSA Status:
Exempt


SUMMARY:


The primary responsibility of a Project Coordinator will be to coordinate the workflow of a project from start to finish, executing customer service at a high level.

The Project Coordinator will work closely with external customers to finalize the order and manage all projects throughout the fabrication process to ensure each project is completed in an accurate and timely matter.


ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Work closely with engineering & production team to ensure projects are on track
  • Ability to use strong problem solving and decisionmaking skills to solve tough problems and questions
  • Understanding of sales principles and ability to deliver excellent customer service
  • Handle sales and procedures within parameters of customer contact
  • Ability to manage multiple project schedules at a high level
  • Read and interpret project drawings and specifications
  • Accept, evaluate, audit, and enter high volume, high value orders for new and established accounts
  • Facilitate and own the solution to any Field Service / Production related issues
  • Maintain excellent relationships with customers
  • Other duties as assigned

MINIMUM JOB QUALIFICATIONS

  • Minimum 24 years Customer Service experience
  • Experience in sales, estimating, construction, or architectural design or drafting
  • High Degree of professionalism
  • Excellent time management skills with a problem solving attitude
  • Strong (Verbal & Written) communication skills with an ability to build relationships
  • Ability to be punctual and ready to work
  • Strong computer skills, active Microsoft office user
  • Ability to thrive in a fastpaced environment

PREFERRED JOB QUALIFICATIONS

  • Associate degree in Accounting, Applied Science, Civil Engineering or related field
  • Able to read architectural plans and develop cost estimates
  • Kitchen and Bath Design industry knowledge
  • Experience in the stone fabrication industry

MINIMUM PHYSICAL REQUIREMENTS

  • Ability to handle multiple tasks at one time
  • Ability to lift up to 50 lbs. on occasion

WORK ENVIRONMENT

  • Primarily indoor office environment
  • Minimal operations/plant environment

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